Job Title: Runner

Seasonal Employment

Location: 1203 E Commerce St, San Antonio, TX 78205

Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s leader in immersive, story-driven live events and haunted attractions. As part of our seasonal team, you’ll help create unforgettable experiences that thrill and delight guests across the country—from heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity, collaboration, and fun, working here means joining a passionate community that brings world-class scares and smiles to life every night. If you’re ready to be part of the magic behind the screams, we want you on our team!

Job Summary

The Runner is an essential operational support role within the haunted attraction, responsible for ensuring the smooth flow of performance and guest experience within an assigned zone. Zone Runners directly assist actors and operational staff, catering to the immediate needs of the zone and maintaining a clean, efficient environment throughout each event.

Key Responsibilities

• Performance Flow Support:
  Monitor your assigned zone to ensure all performance elements are running on schedule. Address any operational disruptions by notifying the appropriate staff.
• Actor Assistance:
  Support actors by coordinating and facilitating their breaks—temporarily filling their role in character as needed to maintain continuous operation. Provide water and other supplies to actors when requested.
• Zone Maintenance:
  Keep your zone clean and organized during and after each event. Collect and dispose of trash left by guests or actors, ensuring the area meets cleanliness standards at closing.
• Operational Communication:
  Serve as a point of contact for operational updates, relaying information between actors and management as required. Report any issues or needs promptly to the operations team.
• Guest Experience Support:
  Observe guest flow and report any safety or operational concerns to management.

• Must be at least 18 years old to apply and work in this role.
• Flexible Schedule: Must be available to work evenings and weekends, as these are our peak event times. Reliable Experience working in haunted attractions or similar entertainment venues preferred
• Strong communication and teamwork skills
• Ability to work in a fast-paced, dynamic environment
• Willingness to perform in character as needed
• Reliability and attention to detail in maintaining cleanliness and operational standards
• Ability to work evenings, weekends, and holidays during the haunt season

Thirteenth Floor Entertainment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status