Job Objective:

Responsible for accepting donations and sorting, scanning into software, photographing, listing, and shelving items that are to be placed for sale in an online store. This position reports to the E-Commerce Supervisor and performance is reviewed annually.

Essential Job Functions:

• Knows and understands the Goodwill Mission: Strengthen communities by empowering individuals and families through education, training and job placement.
• Responsible for quickly evaluating reasonable saleable condition of items received from stores.
  • Including, but not limited to processing of items by inspecting, identifying, authenticating, testing, accepting, and rejecting items.
• Responsible for photographing and listing items to an online store site.
  • Requires review and editing for errors in listings prior to posting.
• Responsible for responding to assigned customer inquiries politely and in a timely manner.
• Ability to learn and correctly implement software used for processing items.
• Able to understand and use the alphanumeric shelving layout and correctly tag/label items.
• and put away onto correct inventory location.
• Maintain a clean and organized work area.
  • Including, but not limited to inventory shelving, personal workspace, and general housekeeping in assigned area.
• Able to communicate with Supervisor/Production Assistant regarding E-Commerce needs.
• When required, provide guidance and assistance to WDS staff for client training in E-commerce.
• Must be able to follow established SOPs.
• Any other tasks as assigned by Supervisor/Production Assistant or other designated person(s).

Required Skills/Abilities:

• Must be well groomed and personable.
• Ability differentiate and identify colors.
• Ability to read, write, use a tape measure, and do simple math functions.
• Ability to work well under pressure.
• Ability to exercise good judgment.
• Must be knowledgeable and competent in use of the internet and web research.
• Must have good computer skills including accurate typing and the ability to learn a variety of computer software applications including but not limited to photo editing and Microsoft Office applications.
• Must have effective oral and written communication skills.
• Must be detail oriented.
• Follow the dress code and wear designated identification as provided.

Equipment Used:

• Computer and/or Mobile Device
• Gem and Gold Testing Equipment
• Hand Truck
• Pallet jack
• Z-Rack
• Gaylords
• Polys/Crates /Totes
• Postage/Gram Scale
• Tape Measure
• Tape Gun
• Box Cutter
• Barcode scanner
• Printer
• Jewelers loupe/Magnifying Glass
• Magnet
• Camera

Physical Requirements:

• Must have good eyesight and hearing.
• Must have good physical stamina and moderate mobility as well as the ability to lift, bend and work on feet for a minimum of (4) hours at a time.
• Must be able to work in a light industrial setting.
• Ability to move / lift items weighing up to 50 pounds.
• Including, but not limited to pallets, boxes, totes, put away carts, and Z-Racks.