Design Technologist I

SUMMARY

DI exists to relieve the world of mediocre experiences and to create remarkable ones. Our people make the remarkable possible through an unwavering display of uncommon commitment each day.

Reporting to the VP, Engineering + R&D, the Design Technologist I role is responsible for executing, maintaining, and documenting internal design technology and operations workflows. This role serves as a systems and process expert, ensuring the smooth functioning of existing tools while identifying areas for optimization across departments. It plays a critical part in enhancing operational efficiency, supporting margin improvement, and eliminating silos within the organization.

This position combines process knowledge with data analysis skills to uncover trends, recommend system improvements, and monitor progress on implementation initiatives. The Design Technologist I works closely with the Design Technology team and other department leads to provide training, offer technical support, and continuously improve operational processes. Once updates to systems or procedures are made, the individual is responsible for documenting those changes clearly and consistently to support internal communication and future scalability.

By maintaining close communication with project teams and department heads, this role ensures that workflows are aligned with business goals and that changes are effectively communicated and supported throughout the organization.

ESSENTIAL RESPONSIBILITIES/FUNCTIONS may include but are not limited to:

Execute

• Execute and support daily operations processes with a focus on efficiency and accuracy.
• Responsible for data reporting efforts across Operations and Accounting, including capacity planning, labor tracking, inventory oversight, and project performance metrics.
• Ensure accurate project system setup and ownership, including organizing project folders, configuring Wrike projects, and maintaining associated documentation.
• Maintain Wrike data integrity and drive process optimization through collaboration with department leaders and verification of system data.
• Deliver performance visibility to Operations teams by supporting and refining the data and reporting infrastructure.

Maintain

• Support the maintenance of established Design Technology and Operations system workflows by monitoring performance and making adjustments as needed post-implementation.
• Oversee the ongoing use and effectiveness of data reporting and automation tools across Operations and Accounting, including systems for capacity planning, labor tracking, inventory management, and project performance analysis.
• Monitor estimated versus actual hour tracking across all revenue-generating departments, with a focus on identifying cost variances and improving forecasting accuracy.
• Leverage internal estimates and project management tools to support automation and reporting workflows.
• Stay up to date on software updates and emerging technologies, continuously seeking opportunities for innovation, automation, and process improvement.

Document & Share

• Develop clear, accessible documentation for new Design Technology and Operations system workflows and processes to ensure understanding and ease of use across teams.
• Create training materials for both current staff and new hires, aligning content with evolving tools and practices.
• Leverage technology to maintain and update standard operating procedures (SOPs), including written guides, video tutorials, and organized file storage systems; support department-level training using these resources.
• Lead training sessions for employees at all levels, focused on Design Technology workflows and continuous process improvement.

Collaborate

• Maintain an active presence within Operations departments to build relationships and gain a deep understanding of each team’s specific workflows and challenges.
• Partner with Operations leaders to drive cross-functional process improvements across Design, Engineering, Production, Technology, and Subcontractor/Project Management functions.
• Work across departmental lines to identify friction points, resource or knowledge gaps, and collaborate with stakeholders to implement effective solutions that align with project goals and client expectations.
• Serve as a proactive contributor to ongoing operational enhancements, championing a culture of continuous improvement throughout the organization.
• Collaborate with Operations leads to run Weekly Project Status meetings, documenting key decisions and action items
• Collaborate with the Director of Project Management to document After-Action Reviews (AARs)

KNOWLEDGE/SKILLS/ABILITIES

• Proficient in Adobe Creative Suite, Microsoft Office, and Google Workspace
• Experienced in creating documentation for projects or technology initiatives
• Familiar with tools such as InDesign, PowerPoint, Miro, Visio, and Prezi for presentations and communication
• Exposure to scripting languages like Python, C#, or VB is a plus
• Familiarity with BIM software including Revit, BIM 360, Rhino, and SketchUp is a plus
• Knowledge of general construction methods, material application, and manufacturing processes is a plus
• Experience with online systems for project tracking, prioritization, and calendar management is preferred
• Strong attention to detail and data accuracy
• Confident in providing well-supported, data-driven recommendations
• Process-oriented while maintaining awareness of the big picture
• Proven ability to work cross-functionally with business, creative, and technical teams
• Strong analytical and strategic problem-solving abilities with a customer-first mindset
• Collaborative team player with a helpful, solutions-focused attitude
• Deep commitment to client and team success
• Leads by example and is receptive to both leading and being led
• Adaptable to fast-paced, creative, and custom environments across all team levels
• Able to multitask effectively, meet deadlines, and solve problems under pressure
• Driven to exceed expectations and deliver high-quality results
• Passionate, dependable, and dedicated to fostering a positive team culture

EDUCATION/CERTIFICATIONS/EXPERIENCE

• Bachelor’s degree from a four-year college or university required
• Minimum of 2 years of experience in Operations, Project Management, Account Management, or Business Development, with a focus on business operations and process development
• Proven experience in budget management, KPI development, and operational oversight
• Strong preference for candidates with experience using Salesforce CRM and Microsoft Excel
• Previous experience in the Fabrication, Construction, or Architecture industry is a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is occasionally required to reach with hands and arms and stoop, kneel, climb, crouch, or crawl
• The employee must be able to occasionally lift and/or move up to 50 pounds
• The employee must be able to stand for long periods of time
• Specific vision abilities required for this job include close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus
• Employee must be able to talk and hear

WORK ENVIRONMENT

Due to our onsite Fabrication process, the work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. While performing the duties of this job, employee may be exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles and outside weather conditions.

INTERESTED IN JOINING OUR TEAM?

Permission to play at DI starts with the ability to be a team player, possess a positive attitude while under a tight deadline and demonstrate an uncommon commitment to your work. Please visit our website (www.dimin.com) to see some of the amazing work we do!

This is a salary (exempt) position. DI offers a full benefit package including Medical, Dental and Vision insurance along with Short and Long Term Disability, Life Insurance and Supplemental Accident, Critical Illness and Hospital Indemnity. Additionally, we offer a 401(k) with a match, Health Savings Account match, Paid Time Off (PTO), 7 paid holidays plus an employee chosen Floating Holiday annually, and paid Parental Leave.

In 2018, DI incorporated the Great Game of Business principles into the way we do things. The program is designed to create a business of business people, provide transparency into company performance and directly tie daily behavior to impact DIs performance. GGOB allows for the potential of quarterly bonuses as company goals are achieved.

Please submit a cover letter, resume, and salary requirements. No phone calls please. For more information about working at DI and a full list of available opportunities, please visit https://dimin.com/about/careers.

Candidates must be able to pass a pre-employment drug test and hold a valid drivers license. Dimensional Innovations is an Equal Opportunity Employer and depends on diversity of ideas, skills and perspectives to solve the world's toughest creative challenges, encouraging and amplifying every voice so we can create remarkable experiences for all.