POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. To represent the YMCA personally, professionally and in a manner in accordance with the mission and goals of the YMCA. The Group Exercise Instructor I, under the supervision of the Assistant Health & Wellness Director, volunteers and program participants. All MerrimackValley YMCA staff will help champion a culture of service excellence and support and advocate the mission and values of the YMCA.
Â
KEY RESPONSIBILITIES:
- Program responsibilities include, but are not limited to; Instruct and promote Group Exercise Zumba programming.
- Ensure and maintain quality of program and that it meets YMCA National standards and complies with all safety regulations.
- Maintain the overall cleanliness and appearance of the Group Exercise designated room spaces.
- Serve as a YMCA resource in the area of health and fitness programming.
- Keep safety as a first priority. Emphasize personal safety and emotional well being of all staff, volunteers, members and program participants using the YMCA and the YMCA Group Exercise Studio and Wellness Center.
- By personal example helps interpret quality of YMCA Character Values or Caring, Honesty, Respect and Responsibility.
- Reports all accidents/unusual incidents immediately to the Assistant Health & Wellness Director with all necessary documentation.
- Accept and perform all other responsibilities necessary for the good of the organization.
Â
Specific Job Segments:
- Report any schedule changes to your supervisor prior to the change in writing.
- Ensure and maintain quality of programs and that it meets YMCA National standards and complies with all safety regulations.
- Maintain the overall cleanliness and appearance of the designated program space by putting away all equipment in a safe and orderly manner.
- Serve as a member resource in the area of health and fitness programming.
- Able to work and communicate clearly and effectively as part of a staff team both verbally and in writing.
- Must remain flexible for job specific and general YMCA trainings and mandatory staff meetings.
Â
Â
Customer Service
- Ensure member satisfaction while interacting with members, program participants and volunteers.
- Initiate and represent a high quality of service and connectedness with all members, participants, volunteers and potential members in the wellness center and throughout the YMCA
- Be knowledgeable about various YMCA programs and events information.
- Be available to members, program participants and staff for questions, concerns and comments and follow up as needed.
Â
Financial Development
- Provides leadership and support of Annual Campaign that result in achievement of our annual fund-raising goal.
- Actively promote membership within department. Increase visibility and credibility of YMCA programs.
Â
Â
Â
Other Duties
- Attend staff training’s and update your skills as position demands.
- Perform other duties as assigned by Senior Management.