Shipment Planning and Support
- Manage the planning and support of outbound shipments of customer sales orders and intracompany transfers within budget and key performance indicators (KPIs).
- Lead sales order shipment escalation process, in partnership with the Customer Service, Sales and Plant Operations teams.
- Collaborate with Supply Chain and Sales teams on network design, customer mapping, and distribution schedule optimization within the Sales, Inventory, and Operations Planning (SIOP) process.
- Collaborate with Customer Service and Sales teams to optimize customer receiving requirements and schedules.
- Manage customer receiving appointment systems, customer logistics data, and scheduling compliance.
Distribution Support
- Collaborate with Plant Operations on outbound schedule planning to optimize Logistics KPIs and budget, balancing customer requirements with local constraints with company goals.
- Coordinate with Supply Chain Planning and Plant Operations on inbound schedule planning, including intracompany transfers and vendor purchase orders.
- Partner with Plant Operations and Human Resources teams on driver qualifications, hiring and performance management.
Transportation Management
- Manage all logistics vendor accounts, including national lease and rental fleet management, third-party logistics brokers and carriers, fleet services, transportation management systems (TMS) and telematics, and appointment systems.
- Lead periodic logistics vendor request for proposals and quotes (RFP and RFQ), service level agreement (SLA) performance reviews, and professional services engagements, to control and improve KPIs and budget.
- Manage network utilization, including third-party logistics (3PL) lanes, fleet and drivers, by leading logistics planning processes and influencing stakeholder decisions within the SIOP process.
- Manage all logistics incidents, Department of Transportation (DOT) violations, and auto insurance claims, in partnership with internal and external stakeholders.
- Support company leadership and Plant Operations teams with DOT compliance, by proactively managing route scheduling requirements, fleet maintenance programs, and leading ongoing training and internal audits.