BDC Service Representative - Eastgate Auto Mall

EASTGATE AUTO MALL IS NOW HIRING FOR A SERVICE BDC REPRESENTATIVE!

COME SEE WHY JEFF WYLER AUTOMOTIVE FAMILY WAS AWARDED TOP WORKPLACES 7 YEARS IN A ROW!

Jeff Wyler Automotive is family owned and operated for over 50 years, has over 2000 employees, and is still growing. We consider our employees family, and always look within our family when advancement opportunities are available. 

Work Schedule:

•  Monday through Friday 9:00 A.M. to 6 P.M.
• Rotate Saturday's and off Sundays

Benefits:

• Medical, Dental, Vision, 
• 401(k) & Life Insurance
• Health savings account
• Paid Holiday & Paid Time Off
• Employee Discount

What you will do:

• Answer customer calls, emails, and texts in a timely manner.
• Schedule appointments.
• Assist customers with their automotive questions.
• Data mining to increase appointments.
• Building relationships for long term customer retention.
• Maintain the dealership reputation by professionalism and having knowledgeable communication skills with customers.
• Maintaining interdepartmental relationships to more efficiently meet customer needs.

• Qualifications:

• 1 + year experience of automotive, retail, or customer service experience  
• Excellent communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced, team-oriented environment
• Basic computer and math skills
• High school diploma or equivalent
• Must be able to pass a pre-employment drug screen