Catalis Dental Lab Partners provides dentists with a full spectrum of advanced dental lab solutions. When you join us, there are real opportunities to advance your career, take on new challenges, and grow alongside the company. We believe in building for the long term—not just for this quarter, but for the years ahead.
Position SummaryÂ
The Scanner Program Trainer & Administrator will own the execution, training, and administration of the Catalis multi-brand scanner program. This role is essential to scaling digital dentistry adoption across our brands by ensuring consistent deployment, training, usage tracking, and operational oversight.
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The ideal candidate is part trainer and part administrator, comfortable traveling to dental offices for installations and hands-on training while also managing the operational, scheduling, and reporting backbone of the program.
Key Responsibilities
- Travel to dental offices for onsite scanner installations and staff training
- Deliver virtual follow-up training sessions to reinforce usage and digital adoption
- Evaluate office readiness and identify workflow/process gaps
- Maintain scanner placement trackers, deployment logs, and usage dashboards
- Manage scanner inventory, device shipments, and assignment across brands
- Prepare billing workflows, credits, and chargebacks in coordination with Sales Ops and Accounting
- Coordinate deployment schedules, office communication, and training completion
- Work with brand GMs and corporate accounts on deployment priorities and escalations
- Serve as liaison with scanner vendors for troubleshooting, replacements, and software updates
- Develop and maintain SOPs, training guides, onboarding documents, and readiness checklists
- Provide reporting on adoption trends, usage metrics, training completion, and escalations
- Identify opportunities to streamline workflows and expand scanner utilization
