Experience, Education, Skills, and Knowledge:
- High School Diploma or equivalent experience
- 3+ years experience in Service Department operations
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Familiar with John Deere and competitive products
- Basic understanding of financial principles relative to Service Department operations
- Ability to analyze and interpret internal reports
- Excellent customer service skills
Physical and Mental and Other Requirements:
- Frequent bending and stooping
- Ability to lift up to 50 lbs.
- Climbing/using ladders
- Ability to use a forklift/skid loader
- Ability to work extended hours and weekends
- Valid driver’s license with an insurable driving record required
- Must pass a pre-employment background study
Benefits:
- Paid Time Off including PTO, Holiday Pay, Bereavement Pay, Civic Pay, and Volunteer Time Off
- 401k plan with company match
- Multiple health insurance plan and network options with Health Savings Accounts
- Dental and Vision plans
- Medical and Dependent Care Flexible Spending Plans
- Company paid life insurance with ability to purchase more
- Company paid Short-Term Disability coverage
- Multiple voluntary benefits available including LTD, Accident, Hospital Indemnity, Critical Illness, Whole Life, ID Theft
- Employee Assistance Program
- Paid uniforms or clothing allowance based on position
- Employee Discount Programs
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Midwest Machinery Co. will reasonably accommodate the known disabilities of qualified disabled individuals.
