Infant Development Assessments (IDA) Assistant Manager

Job Summary

Join us in making a difference at Home of Guiding Hands as we enhance the quality of life for children with special needs. As the IDA Assistant Manager, you will support the IDA Manager in overseeing program operations across San Diego and Imperial Counties, helping to ensure that services are delivered effectively, efficiently, and in accordance with local, state, and federal guidelines. This role provides hands-on support to staff, assists with quality assurance, and helps coordinate communication between teams and leadership. HGH offers flexible schedules, paid sick and vacation time, medical/dental benefits, 403b retirement plans, initial and ongoing training, and career growth opportunities.

Tasks, Duties, and Responsibilities

• Assist the IDA Manager in implementing and monitoring IDA services across both counties.
• Support staff in meeting program goals and objectives by providing day-to-day guidance and troubleshooting support.
• Participate in quality assurance reviews and help identify opportunities for improvement in service delivery.
• Assist in maintaining compliance with agency policies, procedures, and state regulations.
• Help coordinate staff schedules, assignments, and coverage to ensure timely service delivery.
• Support hiring, onboarding, and training new staff under the direction of the IDA Manager.
• Provide coaching, mentorship, and performance feedback to staff as assigned.
• Collect and organize program data for reporting and evaluation purposes.
• Participate with outside agencies that have an impact on people with disabilities and their families (SDRC, DDS, IDA Institute, etc.)
• Participate in outreach and marketing to educate the community about services and potential job opportunities.
• Assist with administrative tasks, documentation, and communication between program staff and leadership.
• Act as a point of contact in the Manager’s absence to ensure continuity of operations.

Supervision: May provide guidance to IDA staff in coordination with the Program Manager but does not hold final supervisory responsibility.

Knowledge, Skills, and Education

• Bachelor’s Degree and a minimum of two years of experience in the field of early intervention or developmental services.  
• Knowledge of Autism and other developmental disabilities required.  
• Knowledge of the IDA, California Regional Center System and Early Start Services preferred.
• Experience providing staff support, mentoring, and team leadership.
• Excellent interpersonal and communication skills with ability to directly address areas of concern.
• Highly organized and efficient, with ability to prioritize tasks, meet deadlines, and support program goals.
• Ability to exercise sound, expert judgement within general policy guidelines.
• A passion for excellence through teamwork, positive change, and communication.
• Proficient in Microsoft Office programs including Word, Outlook, and Excel.
• Must be 18 years of age or older at the time of hire.
• Must receive criminal record clearance from DOJ.
• Must have valid California Driver’s license, safe driving record, and have been licensed to drive at least 2 years.
• Must maintain current and adequate auto insurance.

• Read, write, speak, and understand English.  Bilingual in Spanish is preferred.'

Our Values:

Innovation – We encourage creativity and innovation because we believe that by striving for more efficient and effective ways of doing things, we can achieve exceptional results. Our drive for success is shared by all.  Our organization focuses on solutions and refuses to maintain the status quo. We challenge our team to be ahead of industry trends as we strive to lead and not follow.

Collaboration – We believe that working together collaboratively is the foundation of a culture that values teamwork, communication, and cooperation. This belief is central to every part of our business, both internally and externally, and strengthens our community.

Accountability – We take responsibility for our actions and for delivering on our commitments. We believe that by being transparent and accountable, we build trust and maintain the respect of our stakeholders.

Respect – We treat everyone with respect and dignity. We value inclusivity and believe that by upholding a culture of respect, we can foster a positive and supportive work environment. We treat others as we would want to be treated.

Empathy – We value empathy and understanding in all our interactions. We seek to understand the perspectives and needs of our colleagues, clients, and stakeholders to meet them with kindness and compassion.

Physical Requirements/Work Environment

The work environment for this position involves working in an office setting, where you will have a dedicated work space and access to supplies. While performing the duties of the job, the employee is regularly required to see, talk, hear, walk, bend, stoop, sit, stand, reach, and lift objects weighing up to ten pounds repeatedly during a shift.

*Home of Guiding Hands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

About HGH

Home of Guiding Hands is a non-profit organization that was established in 1967 by a small group of dedicated and ambitious community members. The Mission of HGH is "to improve the lives of those we serve". We support children and adults in San Diego and Imperial Counties with intellectual and developmental disabilities, such as Down syndrome, epilepsy, autism, and cerebral palsy. We provide a full continuum of care including residential care in specialized group homes, independent living support, respite care, and adult foster home services.  Additionally, we provide early childhood assessments and services, tailored day support, Life Planning workshops, county-wide transportation services, and on-site activities at our resource center.

To see all our available career opportunities please visit: https://www.guidinghands.org/careers/