Administrative Assistant
Bergstrom Body Shop of Green Bay (Industry Court)
WHAT YOU'LL DO
- Provide administrative support to the body shop team, including scheduling appointments, managing repair orders, invoicing repair orders and maintaining accurate records.
- Communicate with guests to keep them informed about the status of their vehicle repairs and coordinate pick-up and delivery times.
- Assist with the preparation of estimates, invoices, and insurance paperwork, ensuring all documents are accurate and processed efficiently.
- Answer phones, direct calls, and handle guest inquiries professionally and courteously.
- Coordinate with technicians, parts departments, and insurance adjusters to ensure smooth workflow and timely repairs.
- Maintain a clean and organized office environment and manage office supplies.
- Assist with additional tasks and special projects as needed to support body shop operations.
- Assist new team members with the dealership onboarding processes, including completing their I9 Section 2, system access and training, and training course enrollment.
Schedule: Monday-Friday shifts ranging 8:00 am to 5:00 pm
Pay starting at $17.00/hour based on experience.
WHO'S RIGHT FOR THE JOB?
- High school diploma or equivalent; Associate’s degree or relevant certification is a plus.
- At least 1-2 years of experience in an administrative or customer service role, preferably in an automotive or body shop environment.
- Strong mathematical or accounting skills.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with shop management software is a plus.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced, dynamic environment.
- A positive attitude and a commitment to delivering outstanding guest service.
