Talent Acquisition & Training Manager

Job Title: Talent Acquisition & Training Manager

Position Summary:

The Talent Acquisition & Training Manager plays a key role in supporting the Club’s mission of delivering exceptional member and guest experiences by attracting, developing, and retaining top talent. This position oversees full-cycle recruitment, onboarding, and training programs that promote service excellence, compliance, and professional growth across all departments of the Club.

Talent Acquisition

• Lead recruitment efforts for all positions, including year-round and seasonal roles, ensuring staffing levels meet operational needs.
• Partner with department heads to forecast hiring needs and create targeted recruitment strategies.
• Build and maintain partnerships with hospitality schools, local colleges, and international staffing agencies to support seasonal and internship programs.
• Manage the full recruitment cycle: job postings, applicant screening, interviews, reference checks, and offers.
• Oversee onboarding and orientation to ensure new hires are effectively integrated into the Club’s culture and service standards.
• Maintain and update job descriptions and organizational charts as needed.

Training & Development

• Develop, coordinate, and deliver training programs focused on hospitality excellence, leadership, and compliance.
• Facilitate new hire orientation and ensure all employees receive consistent service and safety training.
• Collaborate with department leaders to identify ongoing training needs and ensure completion of required certifications (e.g., food safety, CPR, harassment prevention).
• Monitor and evaluate training effectiveness, using feedback to enhance program quality.
• Maintain accurate training and development records.

Employee Engagement & Retention

• Partner with the HR Director to support initiatives that enhance employee satisfaction and retention.
• Assist with employee recognition programs, engagement surveys, and performance reviews.
• Conduct exit interviews and provide recommendations for improving employee retention.
• Support management teams in developing internal talent and succession planning strategies.

Qualifications

• Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred.
• 3–5 years of experience in talent acquisition, training, or HR within a hospitality or country club environment.
• Strong knowledge of employment law, recruitment practices, and training methodologies.
• Excellent interpersonal and communication skills with the ability to engage employees at all levels.
• Proficiency in HRIS systems (e.g., Paycom, ADP) and Microsoft Office Suite.
• Demonstrated ability to plan, organize, and execute multiple priorities in a fast-paced environment.

Personal Attributes

• Passion for hospitality and commitment to delivering exceptional member service.
• Approachable, professional, and team-oriented demeanor.
• Strong presentation, facilitation, and relationship-building skills.
• Self-motivated with a proactive approach to problem-solving.

Work Environment

• Office setting within a private country club environment.
• Frequent interaction with management, staff, and members.

Must be available to work flexible hours, including weekends or holidays, during peak club operations or special events.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools or controls, talk or hear.  The employee is frequently required to reach with hands and arms, stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

While performing the duties of this job, the employee is rarely exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold, and extreme heat.

The noise level in the work environment is usually moderate.

Compensation:

• Salary is commensurate with experience.

This is a full-time position eligible for full benefit package such as: 

• • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance
  • Supplemental Life Insurance
  • Company paid Short Term Disability
  • 401(k) Retirement Savings Plan with Company Match
  • Vacation Time
  • Paid Sick/Personal Time Off
  •  Holiday Pay

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Drug-free workplace