FLSA STATUS: EXEMPT
PAY RANGE: $80,000 - $85,000
SUMMARY
The Communications & Advancement Manager plays a leadership role within the Strategic Development Department at American Councils for International Education, shaping and executing the organization’s communications, marketing, and brand advancement strategy. This position is responsible for building the organization’s visibility, articulating its value and impact, and strengthening engagement among stakeholders, funders, alumni, and partners.
Working closely with the Senior Manager of New Business and senior departmental leadership, the Manager provides strategic direction for digital communications, storytelling, and audience engagement efforts across all channels. The Manager oversees the organization’s digital and social media presence, guides content strategy, and ensures consistency of message and tone across internal and external platforms.
This role requires a communications professional with strong initiative, analytical thinking, and the ability to translate complex program work into compelling, accessible narratives. The ideal candidate will bring expertise in content strategy, brand positioning, stakeholder communication, and cross-cultural awareness.
Interfaces with: Program Staff, Country Directors, International Staff, External Partners, Funders, and Vendors
Reports to: Senior Manager of New Business
STRATEGIC COMMUNICATIONS & SOCIAL MEDIA (30%)
- Lead the development and implementation of a comprehensive social media strategy that aligns with organizational goals, brand identity, and audience engagement objectives.
- Evaluate emerging channels and digital trends to recommend innovative approaches that expand reach and engagement.
- Oversee daily operations of social media channels, ensuring content is consistent, visually dynamic, and aligned with institutional messaging priorities.
- Analyze performance metrics to assess impact, inform strategy, and prepare regular reports for senior leadership.
- Lead internal coordination among program-level communications staff to ensure consistency in messaging, tone, and branding across the organization’s digital ecosystem.
- Provide guidance, training, and consultation to field and program teams on communications best practices and digital engagement.
- Manage external vendors and consultants supporting social media, branding, and digital advertising initiatives.
CONTENT STRATEGY & DEVELOPMENT (40%)
- Lead the creation and curation of high-quality, audience-focused content that highlights organizational impact, thought leadership, and program success stories.
- Serve as the primary editor and content strategist for the organization—ensuring clarity, coherence, and alignment with communications goals across all platforms (website, social media, newsletters, and press materials).
- Develop and maintain an annual editorial calendar integrating organizational milestones, program priorities, and global education themes.
- Collaborate with leadership, field offices, and program staff to identify stories that reinforce brand values and donor engagement objectives.
- Develop media strategies and press materials, manage relationships with press and media outlets, and proactively seek earned media opportunities.
- Oversee the production of the monthly organizational newsletter, ensuring alignment with brand voice and strategic messaging.
- Contribute to the conceptualization and drafting of speeches, talking points, and executive messaging as needed.
WEBSITE & DIGITAL PRESENCE (15%)
- Serve as the strategic lead for website content management—ensuring the site reflects current priorities, maintains brand consistency, and enhances user experience.
- Collaborate with web developers and internal stakeholders on site structure, navigation, and visual design improvements.
- Monitor analytics to evaluate performance, optimize user engagement, and identify areas for continuous improvement.
MARKETING, ADVANCEMENT & EVENTS (10%)
- Partner with Strategic Development colleagues on donor, alumni, and partner engagement initiatives, including events, campaigns, and targeted outreach.
- Lead communications planning and execution for advancement events and campaigns, including social media promotion, messaging, and collateral development.
- Support the production of the annual report, organizational collateral, and other fundraising or institutional materials.
- Provide strategic input and project management for marketing and advancement initiatives across departments.