Billing Specialist - Patient Collections

The Billing Specialist for Patient Collections job is to perform in-house collection duties for overdue patient account balances.

Elite Sports Medicine + Orthopedics offers a competitive compensation package for full-time members including: Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage, Health Savings Account (with HDHP), Employee Assistance Program, Company Provided Basic Life, AD&D and Long-Term Disability, Voluntary Life and Short-Term Disability, PTO Accrual, Paid Holidays, and 401(k) + employer match.

MINIMUM ESSENTIAL JOB REQUIREMENTS

• Review and document collection notes in patient accounts
• Contact patients with outstanding balances and send communications as appropriate
• Evaluate delinquent patient accounts for submittal to 3^rd party collections
• Use the computer systems’ Collection Module to track activity with patients and establish payment plans with approved guidelines
• Administer payment plan process
• Promote the company website and patient link resources on the company website by communicating to patients that they can pay their bill online
• Other miscellaneous task as delegated by Billing Manager

ADDITIONAL RESPONSIBILITIES

• Maintain patient confidentiality at all times; comply with HIPAA and other compliance guidelines established by the practice
• Maintain detailed knowledge of the practice software and other computer software and other computer software as it relates to job functions
• Attend staff meetings as scheduled
• Attend other sessions as needed to maintain continuing education as requested

KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS

• High school diploma required
• College education or trade school preferred
• Experience working in a physician office or hospital billing-type position preferred
• Proven record of discussing financial responsibilities and establishing payment plans when necessary
• Comfortable using email and interacting various applications
• Knowledge of Billing and Collections procedures
• Knowledge of CPT and ICD-1O CM coding
• Knowledge of MS Office Suite, especially Word, Excel and Outlook
• Excellent written and verbal communication abilities
• Goal-oriented and strong attention to details
• Knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement
• Proven knowledge of Explanation of Benefits forms, claim forms and insurance billing process

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.