A Claims Assistant provides administrative and customer support for processing insurance claims by managing paperwork, entering data, communicating with policyholders, and preparing reports. Key duties include document management, verifying claim information, answering inquiries, and maintaining records, all to help ensure claims are handled efficiently and accurately. Essential skills for this role are strong organizational skills, attention to detail, effective communication, and customer service.
- Administrative Support-
- Investigating documentation to correct claims
- Documentation using Matrix
- Communication with Insurance companies and claims representatives
- Data Management
- Reporting
- Assist Business office
- Medical Insurance billing ( Medicare/ Medicaid, Manage Care)
