POSITION OVERVIEW
Manage and oversee the day-to-day operations of select Strategic National Account Partners. This management includes implementing sales strategy, providing daily service needs, monitoring sell-thru activity, achieving sales targets, and developing new business opportunities. The National Account Manager will play a pivotal role in developing and delivering growth potential in substantial growth channels for the company.
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ORGANIZATIONAL ALIGNMENT
Reports to the Director of National Accounts
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JOB DESCRIPTION
- Provides a management-level point for specific Strategic National Account partners whom they oversee
- Builds peer support and strong internal-company relationships with other key management personnel
- Establishes productive relationships with the sales team thru frequent communication, collaboration, and the effective allocation of marketing investment
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JOB RESPONSIBILITIES
Responsibilities include:
- Strategy development and planning
- Sales process management
- Recommends and engages in resource deployment for each channel
- Provides leadership and coaching to each sales team member who services these channels
- Directs and supports the consistent implementation of company initiatives
- Positively impacts the performance of each channel by implementing unique and individual sales approaches
- Leads field forecasting efforts for each channel managed
- Proactively assesses, clarifies, and validates customer requirements and satisfaction
- Utilizes all available company technology and reporting
- Manages COOP marketing budgets and vendor agreements
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ACCOUNTABILITIES AND PERFORMANCE MEASURES
- Meets assigned channel quotas for sales, service, and strategic objectives
- Responsible for the efficient allocation of company support resources and budgets
- Achieves strategic channel objectives defined by company management
- Provides world-class customer service and support