As a Warranty Administrator, you’ll play a crucial role in our service department by ensuring all warranty claims are processed accurately, efficiently, and in a timely manner. You’ll act as a liaison between our dealership, customers, and manufacturers — helping to uphold our reputation for excellent service and integrity.
Key Responsibilities
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Process and submit warranty claims to manufacturers and vendors.
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Track claim status, manage rejections, and follow up on unpaid or incomplete claims.
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Verify repair orders meet manufacturer and dealership guidelines before submission.
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Maintain organized records of all warranty claims, correspondence, and approvals.
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Review warranty coverage and guidelines regularly to stay current with changes.
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Communicate with service advisors, technicians, and managers regarding claim status and necessary documentation.
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Ensure compliance with manufacturer policies and dealership procedures.
What We’re Looking For
Required:
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Previous automotive dealership warranty administration experience (1+ year preferred).
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Strong organizational skills and attention to detail.
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Excellent communication and customer service skills.
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Proficient in dealership management systems (DMS) and Microsoft Office.
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Ability to manage multiple priorities and deadlines in a fast-paced environment.
Preferred:
Why Join Us?
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Competitive pay based on experience
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Health, dental, and vision insurance
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401(k) with employer match
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Paid time off and holidays
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Ongoing training and career growth opportunities
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A supportive, professional work environment
Myers Auto Group is an Equal Opportunity Employer and a Drug Free Workplace.
