Job Summary:

Under the direction of the Rennes Vice President of Operations, the Regional Director of Operations leads the overall management of a segment of our Assisted Living Facilities. This position has accountability for the direction and business results of the facilities, including financial growth, clinical outcomes, employee relations and development, customer service and relations with state regulatory, licensure and compliance officials. This Rennes team member understands the dynamics of the local markets served, and participates in the development and execution of strategies to optimize market position on an ongoing basis.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains direct reports
• Oversees the schedules, responsibilities, and daily workflow of their team
• Provides constructive and timely performance evaluations 
• Handles discipline and termination of employees in accordance with company policy

Duties/Responsibilities:

• Promotes an environment that fosters creative thinking, problem solving and empowerment in the development of the facility management teams.
• Demonstrates a commitment to the provision of outstanding customer service and care and supports facilities in working towards Rennes objectives in relation to achieving great outcomes and high tenant satisfaction.
• Oversees and is responsible for the orientation of all new Administrators and the ongoing development of incumbent Administrators
• Establishes performance plans for all Administrators that reflect the expectations for performance consistent with desired operations results. Reviews results on a routine basis to ensure that expectations are achieved
• Responsible for establishing and ensuring relations with state survey, certification, and compliance officials in order to effectively address survey, certification, and licensure issues in a timely manner
• Ensures that facility risk management strategies are effective, fully executed, and monitored for desired result
• Participates in the development of the capital and operating budgets for designated facilities
• Reviews financial performance of facilities against targets and ensures appropriate business systems are in place.
• Works with Administrators and Marketing to identify new or enhanced local market opportunities and to develop business plans that capitalize on those opportunities in order to drive desired financial results
• Ensures that company initiatives and programs are executed at the facility level according to the standards set by the company
• Ensures that properties are maintained according to company standards.
• Collaborates with other members of our Rennes Group Management Team to achieve Rennes objectives and optimize performance of our Rennes campuses

Required Skills/Abilities:

• Demonstrated leadership skills necessary to foster performance behaviors that drive desired business results
• Business acumen in the areas of revenue enhancement, cash management, people management and development, financial management, and functioning in a highly regulated environment
• Must be able to travel consistent with demands of the position
• Must have the ability to relate professionally and positively and work cooperatively with other employees at all levels.

Education and Experience:

• Completion of a bachelor’s degree in business, healthcare, or a related field preferred
• Experience in a multi-facility operations management position or consultation position in senior living preferred.
• A minimum of 5 years’ experience as an Administrator. Experience in Senior Living Facility management is a plus.