Boone Memorial Health is seeking a professional and detail-oriented Patient Admitting Specialist to join our team. This role is vital in ensuring a smooth and accurate admission process for our patients. As the first point of contact in the inpatient setting, you’ll be responsible for patient registration, verifying insurance information, and providing excellent service to patients, families, and staff in a fast-paced hospital environment.
What We Offer
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Full benefits package including medical, dental, and vision coverage
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Retirement plan with employer contributions
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Paid time off (PTO) and paid volunteer hours
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Supportive and mission-driven work environment
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Opportunities for continued learning and professional development
Who We Are
Boone Memorial Health (BMH) is a growing, rural Critical Access Health System located in Madison, West Virginia. At the core of our system is a 25-bed inpatient hospital with a 24/7 Emergency Department, which is designated as a Level IV Trauma Center. We are committed to delivering high-quality, compassionate care to our community, ensuring patients have access to essential services without needing to leave the region.
BMH operates a network of outpatient clinics and specialty services throughout Boone County and beyond. As part of our team, you’ll join a mission-driven organization that values collaboration, innovation, and a deep-rooted commitment to improving the health of southern West Virginia.
Qualifications
Required:
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High school diploma or equivalent
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Excellent communication and customer service skills
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Strong attention to detail and accuracy
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Proficiency with Microsoft Office and data entry
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Ability to handle sensitive information while maintaining confidentiality
Preferred:
Key Responsibilities
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Greet and assist patients in person and over the phone with professionalism and courtesy
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Register patients according to hospital protocols, ensuring accuracy in demographic and billing information
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Collect and verify insurance and financial information
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Assist patients with completing necessary forms and documentation
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Schedule appointments and coordinate patient admissions as needed
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Maintain and manage patient records with confidentiality
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Collect co-pays and payments
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Respond to information requests and transfer calls appropriately
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Ensure the reception area is clean, organized, and welcoming
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Perform all duties in compliance with HIPAA and hospital regulations
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Support other clerical tasks and departments as needed
Other Duties
Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.
Equal Employment Opportunity Policy Statement
Boone Memorial Hospital, Inc. provides equal employment opportunities to all personnel and applicants for employment and prohibits discrimination, harassment, prejudice, or behavior of any type based on race, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, past or present military service, sexual orientation, gender identity or expression, family or parental status, political affiliation, or any other characteristic protected by federal, state or local laws.
