Boone Memorial Health is seeking a professional and detail-oriented Patient Admitting Specialist to join our Admitting/Registration team. This role serves as the first point of contact for patients and visitors entering the hospital, ensuring a welcoming environment while accurately completing admissions and registration processes. If you thrive in a fast-paced setting, enjoy helping others, and value accuracy in your work, we invite you to apply.
What We Offer
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Competitive pay based on experience
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Comprehensive medical, dental, and vision insurance
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403(b) retirement plan with employer match
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Paid time off (PTO)
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Employer-paid life insurance & short-term disability
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Opportunities for career development and advancement
Who We Are
Boone Memorial Health (BMH) is a growing, rural Critical Access Health System located in Madison, West Virginia. At the core of our system is a 25-bed inpatient hospital with a 24/7 Emergency Department, designated as a Level IV Trauma Center. We also operate a network of outpatient clinics and specialty services throughout Boone County and beyond. Our Admitting/Registration team plays a critical role in patient care by ensuring a smooth, accurate, and supportive registration process from the very first point of contact.
Preferred Qualifications
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Previous experience in hospital admitting, registration, or medical office setting preferred
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Strong computer and data entry skills, with accuracy and attention to detail
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Excellent interpersonal and communication skills
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Ability to handle sensitive information with professionalism and confidentiality
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Flexibility to work evenings, weekends, or holidays as needed
Key Responsibilities
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Greet patients, families, and visitors with professionalism and compassion
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Register patients for inpatient, outpatient, and emergency services
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Verify insurance coverage, obtain authorizations, and process co-pays or deposits
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Enter demographic and billing information into the electronic health record (EHR) system
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Answer phones, provide information, and route calls appropriately
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Maintain HIPAA compliance and protect patient confidentiality at all times
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Collaborate with clinical staff to support timely and accurate patient flow
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Assist with resolving registration or billing discrepancies as needed
Other Duties
This posting is not intended to list all job duties. Responsibilities may change at any time based on patient and organizational needs.
Equal Employment Opportunity Policy Statement
Boone Memorial Health provides equal employment opportunities to all personnel and applicants and prohibits discrimination, harassment, or prejudice of any kind based on race, color, religion, sex (including pregnancy), national origin, age, disability, military status, sexual orientation, gender identity or expression, family or parental status, political affiliation, or any other characteristic protected by law.
