Account Manager - San Antonio/Austin

The Account Manager for ProCare is responsible for Lead Generation and will communicate and keep our LTC Residents-Families educated in how our customized NP Care Model can help transitioning as a LTC Resident in our SNFs Network.

Essential Functions
 

• Responsible for making contact with LTC Residents-Families to educate with our NP Care Model and Patients expectations.
• Generate an average of 10 direct referrals daily to ensure our monthly enrollment goal.
• Maintain our CRM (Lead master) updated with referral sources, area and facility.
• Respond to Facility and LTC Residents – Families in a timely and professional manner.
• Provide feedback to the Manager of Business Development to help improve outcomes and reporting methodology.
• Demonstrate commitment, professional growth, and competency.
• Promote Company philosophy and administrative policies to ensure quality of care.
• Assist with all other activities and duties as assigned.

Job Requirements
 

• High School Diploma or GED required.
• 2 Years experience in the long-term care industry (LTC preferred) or managed care organizations required.
• Healthcare sales and/or skilled nursing community relations experience preferred.
• Ability to travel with infrequent overnight stays.
• Knowledge of, or ability to learn, reimbursement programs from payor sources.
• Knowledge and experience with Managed Care, Medicare, state-specific Medicaid regulations and electronic referral management.
• Understanding of the long-term care environment including overall Admissions Process.
• Advanced computer skills including Microsoft Office and aptitude to learn company specific systems.
• Must be able to maintain confidentiality regarding patient, employee, and company proprietary information.
• Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels.
• Excellent verbal and written skills required; public speaking skills may be necessary.
• Ability to read, write, and speak English required.
• Bilingual preferred.
   

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

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