Patient Navigator

Prairie View is seeking compassionate and resourceful individuals for the role of Patient Navigator. This position is ideal for candidates interested in care coordination and increasing accessibility to mental healthcare, especially those looking to gain hands-on experience in a supportive and growth-oriented environment. Prairie View is proud of its strong tradition of promoting from within and recognizing employees for their unique strengths and contributions.

Key Responsibilities include assisting patients in navigating Prairie View’s array of comprehensive healthcare services. Patient Navigators also assess patients for barriers to treatment via Social Determinants of Health and are responsible for making and following up on referrals to community partners. This role is Prairie View’s primary source for assisting individuals with KanCare (Kansas Medicaid) applications.

Prairie View is proud to offer meaningful work by supporting individuals through their treatment journeys. This organization has cultivated a culture that values employees’ personal growth and professional development by providing opportunities for internal advancement. Individuals who desire to improve the lives of others by way of empathy and advocacy are encouraged to apply.

Orientation to this position does include a period of hands-on training at our Newton campus.

• Minimum Education: Preferred experience working directly with behavioral health populations.
•  Minimum Qualifications:  Possess demonstrated interpersonal skills; ability to work with a wide variety of individuals with behavioral health needs served by a CCBHC and ability to react effectively in a wide variety of human service situations.
• Must have good listening skills, verbal skills, and written communication skills
• Must be able to observe patient demeanor and non-verbal communication for assessment purposes
• Must be at least 18 years of age
• Must be able and willing to work flexible hours and adjust work schedule to meet patient and organization needs
• Must hold and maintain State of Kansas Case Manager Certification and appropriate CEU’s where applicable
• Must be able to communicate effectively with referral sources, external care providers, and mental health center team members (i.e. case managers, therapists, physicians, community support workers, teachers, pastors, coaches)
• Completion of required trainings upon hire.
• Work independently, or as a productive member of a team to develop a therapeutic rapport with diverse individuals.
• Must be proficient at basic keyboarding/word-processing skills
• Must be able to pass Kansas Bureau of Investigation Screen, Central Registry Screen, and DCF (Kansas Dept. for Children & Families, formerly SRS) background check
• Basic proficiency in math

Benefits for FULL TIME Position:

• Affordable Blue Cross Blue Shield health insurance
• Retirement Plan (401k); match after 1 year of employment
• Generous Paid Time Off (PTO) accruals
• Company paid life and disability insurance
• Employee Assistance Program
• Delta Dental of Kansas
• Vision Direct
• Flexible Spending Account
• Health Savings Account with employer contribution
• Bereavement Leave
• Plus much more