We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.
Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.
And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.
Position Overview:
Assists with the management and coverage of the Front End Department, responsible for assisting with training and oversight of daily operations of the Front End to maintain structure and consistency to contribute to the overall customer experience and the financial success of the Co-op.
Essential Functions and Responsibilities:
- Holds effective meetings as requested or needed to enhance communication amongst the supervisor team and department staff
- Educates staff on membership information to enhance the growth of membership when necessary
- Organizes regular monthly meetings with developmental staff for consistent meetings in regards to overall performance of these assigned staff members
- Supports Front End Supervisors in preparing and implementing a schedule to provide excellent customer service and sets guidelines for high productivity
- Supports and sets guidelines for Front End Supervisory positions when interviewing applicants and checking references
- Assists in developing a plan for staff to meet their individual goals
- Supports checkout Shift Supervisors/Supervisors by reviewing and/or assisting in completing disciplinary warnings for staff as requested or needed
- Assists in developing standards for the checkout departments