We are seeking a detail-oriented and technically proficient Core Banking Operations Specialist to support and maintain the core banking system and ensure seamless day-to-day banking operations. This role is critical in ensuring the integrity, efficiency, and compliance of all core banking processes, including transaction processing, system configuration, and issue resolution.
Key Responsibilities:
- Monitor and manage daily core banking operations, including transaction processing, account maintenance, and system reconciliations.
- Provide first-line support for core banking system issues and escalate complex problems to the appropriate teams.
- Collaborate with IT, compliance, and business units to implement system enhancements and process improvements.
- Perform system configuration, parameter updates, and routine maintenance tasks.
- Ensure data integrity and accuracy across all core banking modules.
- Generate and analyze operational reports to identify trends, anomalies, and opportunities for optimization/automation.
- Support internal and external audits by providing necessary documentation and system access.
- Maintain up-to-date knowledge of core banking systems, regulatory requirements, and industry best practices.
- Participate in testing and implementation of new features, upgrades, and patches.
- Train and support end-users on system functionality and operational procedures.
Preferred Education, Experience, Technical Knowledge and Skills:
- Associate or bachelor’s degree in finance, Information Technology, Business Administration, or a related field preferred.
- 3+ years of experience in banking operations preferred with exposure to core banking systems desired (e.g., Fiserv, Jack Henry, FIS, or similar).
- Proficiency in data analysis tools (Excel, SQL, etc.) is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong understanding of banking products, services, and regulatory requirements.
- Experience with system migrations or core banking system implementations.
- Familiarity with digital banking platforms and APIs.
- Knowledge of cybersecurity and data privacy standards in banking.
- Understanding of regulatory frameworks (e.g., FDIC, FFIEC)
Compliance:
- Employee is responsible and accountable for the establishment and following of procedures to ensure compliance with all applicable regulatory rules and regulations.
- Bank of Washington will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job.
The Bank of Washington is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
