The Bank of Washington is seeking a full-time Deposit Operations Associate that will project a professional image while coordinating operational activities and delivering exceptional support to customers and other bank employees.
Essential Responsibilities:
- Responsible for the delivery of outstanding support in the deposit operations department.
- Assist in the day-to-day management of the operational activities of the department and ensure quality standards are met.
- Assist with planning and developing systems, processes, and procedures to improve the operating quality and efficiency of the department.
- Assist with departmental functions, including deposit account maintenance, return items, exception item processing, check adjustments, data entry, account research, and judicial correspondence.
- Follows all Bank policies, procedures, and regulations.
- All other duties as assigned by the manager.
Preferred Education, Experience, Technical Knowledge, and Skills:
- Associate’s degree or equivalent work experience in banking and finance, business or a related field.
- Ability to adapt to a rapidly changing environment, including additional job responsibilities not currently listed on this job description
- Proficient use of Microsoft Word and Excel software applications.
- Strong attention to detail and the ability to multi-task effectively.
- Ability to work as an integral partner with internal departments and staff.
- Strong interpersonal, oral and written communication skills.
- Takes personal initiative and is a positive example for others to emulate.
- Effective training and mentoring skills.
- Excellent communication skills (both verbal and written).
- Strong customer-service skills.
- Ability to organize and prioritize to meet deadlines.
- Excellent project management skills.
Compliance:
- The employee is responsible and accountable for establishing and following procedures to ensure compliance with all applicable regulatory rules and regulations. Actively identifies and mitigates different types of risk, such as regulatory, reputational, and operational.
- Bank of Washington will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job.
The Bank of Washington is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
