About the Company
Cloud5 Communications delivers exceptional customer experiences through innovative cloud-based telephony solutions, high-speed internet, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world's leading brands deliver outstanding guest experiences.
Position Summary
The Events Sales and Project Manager will engage hotels to sell and support technology requirements for events hosted at these properties, upselling where appropriate, and coordinate the delivery of services. This role is responsible for client relationship management, event technology planning and execution, and driving growth through sales of services. The ideal candidate will report to one of our offices in either Chicago IL, or Chesterfield MO, however remote candidates will still be considered.Â
What You’ll Do (Essential Responsibilities)
- Prospect, build, and maintain client relationships; conduct outreach; set meetings; close sales; and identify upselling opportunities to meet or exceed quotas.
- Serve as primary client contact, scope event requirements, manage timelines and milestones, coordinate with internal teams and vendors, and oversee end-to-end event execution.
- Handle all client interactions before, during, and after events, including technical questions, billing, status updates, and post-event feedback.
- Maintain accurate sales and project documentation, contracts, client reports, billing events, and lessons learned while ensuring data is properly tracked and filed.
- Develop, document, and refine processes, stay current on technology, oversee equipment logistics, and implement improvements to enhance service delivery.  Â
Other Duties
We expect this role to evolve. Other responsibilities may be assigned based on business needs.
