Cottage Assisted Living Manager

Are you interested in providing positive, professional leadership in the management of our Memory Cottage services? Apply to join the Good Shepherd team today! As a Cottage Assisted Living Manager with Good Shepherd, you will make a difference each and every day by helping to ensure that the services we provide are delivered with the greatest care. You will be responsible for the successful operation of our Sauk Rapids Memory Care program. In this role you will hire, coach and supervise the employees on your team.

Cottage Assisted Living Manager Responsibilities

Deliver and Promote High-Quality Customer Care

• Foster exceptional customer service, hospitality, and a clean environment

• Ensure services align with care plans and adapt as resident needs change

• Proactively monitor resident needs, adjusting services and supplies accordingly

Lead and Support Staff Performance

• Hire, train, coach, evaluate, and supervise team members

• Ensure adequate staffing, address performance concerns, and manage HR/payroll functions

• Promote a positive, communicative, and solution-focused team environment

Coordinate Care and Client Services

• Lead care conferences, communicate with responsible parties, and coordinate delegated nursing tasks

• Support residents and families with housing needs, routine concerns, and community integration

• Manage move-ins, move-outs, and unit transfers, including inspections and paperwork

Ensure Safe, Clean, and Well-Maintained Environments

• Oversee cleanliness of private and common areas

• Manage maintenance requests, supply inventories, and safety practices

• Conduct emergency drills in compliance with regulations

Oversee Life Enrichment and Nutritional Services

• Ensure Life Enrichment activities and caregiver/family engagement events are provided

• Engage volunteers appropriately and support meaningful, age-appropriate programming

• Oversee meal service quality, food handling compliance, and dining experience

Collaborate on Marketing and Admissions

• Partner with Marketing/Welcome Center to promote the program and facilitate admissions

• Conduct tours, intake, follow-ups, and represent the community at events and with referral sources

• Support a warm and welcoming transition for new residents

Participate in Leadership and Continuous Improvement

• Serve on leadership teams and committees focused on quality, safety, and education

• Support Outreach initiatives and strategic planning with leadership

• Contribute to budget development and achieving financial goals

Ensure Regulatory Compliance and Professionalism

• Maintain knowledge of relevant licensure, funding, and compliance requirements

• Assist in policy development and ensure adherence to procedures

• Uphold confidentiality and professionalism in all aspects of the role

Cottage Assisted Living Manager Benefits

• Generous Paid Time Off
• Earned Safe & Sick Time Off
• FREE Option for Health, Dental, Vision & Life Insurance for Employee
• 401K with Company Match
• Employee Referral Bonus
• Tuition Reimbursement & Scholarship Opportunities

Cottage Assisted Living Manager Qualifications

• Current MN CNA Certification
• 3-years’ experience working with older adults
• 3-years’ experience with direct supervision of staff - preferred
• Demonstrated organizational, leadership, professional interpersonal communication skill both written and verbal
• Ability to effectively communicate in English in both verbally and in writing
• Must have proficient computer skills
• Project, program, and budget development experience
• Must be able to work independently, have strong organization skills, be self-motivated and ability to prioritize and multi-task in a fast-paced work environment
• Must have a current, valid Driver’s License with no driving violations within the standards of Good Shepherd’s insurability

Keywords: Program Director, Nursing, Leadership, Leader, Manager, Management Licensed Assisted Living Director, LALD, Geriatrics, Long Term Care, LTC, Memory Care, Cottages, MCC