IAM Analyst I

Introduction: The Identity and Access Management (IAM) Analyst I’s primary responsibility is the operation, maintenance, and auditing of the organization’s IAM solutionsensuring the security and integrity of our digital assets. 

I. Identity and Access Management

Goal: To manage, operate, and audit our organization’s identities

• Manage user identities and access privileges throughout their lifecycle, from onboarding to offboarding
• Utilize cloud and on-premises software to manage identities and user access
• Implement automated workflows for user provisioning, deprovisioning, and role-based access control
• Conduct periodic access reviews and audits to ensure compliance and security
• Configure and manage single sign-on solutions to simplify user authentication and improve user experience
• Enforce governance policies, monitor access activities, and detect unauthorized access attempts
• Collaborate with internal security and compliance teams to address and remediate identified risks
• Collaborate with information technology and helpdesk teams to improve user access and experience
• Travel to various Mercy House locations 

II. Miscellaneous

• Attend staff meetings and training workshops as required
• Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences, and reviewing professional publications
• Perform ad hoc projects as appointed by supervisor

Skills:

• Intermediate to advanced computer literacy, including Windows 10 & 11, Active Directory, Microsoft Azure, computer architecture, and computer network communications
• Strong skills in Microsoft Excel and PowerShell
• Comfortably operating within a CLI
• Thoroughness, attention to detail, critical thinking, and problem-solving; reliability, responsibility, and organization; written and communication skills including detailed technical writing, documentation, and business communications; ability to meet deadlines, multitask, work independently, collaborate with other departments, and exercise sound judgment;

Mandatory Requirements:

• Bachelor’s degree in a related field such as Computer Science, Information Technology, or Cybersecurity or applicable professional certification (i.e., CompTIA Security+, Microsoft Certified: Identity and Access Administrator Associate, etc.)
• Minimum six months of experience in a helpdesk or Information Technology role
• Valid CA Driver's License and proof of insurance