PIP Claims Adjuster - Orlando Area

Loyalty MGA is seeking experienced Bilingual Auto Insurance Adjusters to join our team! This position offers a hybrid work schedule upon successfully completing the company’s probation period. We are looking for professionals with expertise in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, Special Investigation Units, and more. This is an excellent opportunity for individuals looking to grow their careers in a dynamic and supportive environment.

• Investigate, evaluate, and settle insurance claims (e.g., establish coverage and qualification for injured parties; negotiate claims with providers to reach a fair and equitable settlement of the PIP exposure).
• Maintain a well-organized and accurate diary to ensure timeliness in handling claims as well as detailed, accurate, and timely records.
• Write clear and accurate responses in response to demands, requests, or questions.
• Maintain strong relationships with customers while resolving auto injury claims efficiently.
• Display courtesy, accuracy, and uniformity when interacting with others (on the phone, in person).
• Be familiar with tools such as ISO, TLO, & other public sites such as buycrash.com, MDCC, BCC, FDHSMV, and Google Maps.
• Continuously develop knowledge and expertise (e.g., keep current on job-relevant laws, regulations, trends, and emerging issues).
• Conduct activities in compliance with applicable Federal & State laws, and company regulations and guidelines.
• Participate in employer-provided training covering company policies, claims handling techniques, and industry regulations.
• Other duties as assigned. 
   

• Hold a valid all lines 6-20 license 
• Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
• Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.
• High school diploma or equivalent; bachelor's degree in business, or related field preferred.
• Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely.