Navigator POSC ***Urgently Hiring ***SUD Experience Required
Worksite Location: Los Angeles General Hospital - 1200 N State St, Los Angeles, CA 90033
Monday to Friday 8:30 am to 5:00 pm
Salary: $22.11 to $26.92 (hourly) Non-Exempt
Hybrid – Remote and Office/Field
*** Majority of our positions are remote, but services are provided either hybrid or in person
Benefits and Perks: Supportive, fun and friendly team environment!
*** Clients/Families we serve reside in the South Los Angeles, Compton, Watts and Lynwood area.
SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles.
Plans of Safe Care (POSC) Navigator will conduct prenatal and postpartum hospital and home visits to women identified with substance misuse or a substance use disorder. Navigators are responsible for supporting families, conducting assessments, developing Plans of Safe Care and providing parent education in the areas of prenatal and postnatal care, breastfeeding, parent-infant attachment, child development, home safety and other maternal and child health related topics. They will also help identify participant strengths, needs, barriers and risks and link families to behavioral health, home visitation and other identified community resources for those needs. Navigator shall also provide and model empathetic support and feedback when working with new moms, babies and family members. This position is a part of a county-wide collaborative and will participate in data collection, meetings and trainings specific to the larger implementation of Plans of Safe Care in Los Angeles County.
Primary Duties:
• Works closely with hospital social work team and hospital staff
• Complete assessments and enroll participants bedside
• Develop, in collaboration with family and hospital team, a Plan of Safe Care (POSC) for all families enrolled in services
• Effectively conducts home visits with prenatal or postpartum participants
• May be required to respond to participants during non-work hours
• Develops trust and rapport with participants and provides support using empathic and family centered approach
• Completes all needed documentation, including screenings, assessments and all POSC related documents within the timelines provided and in an organized manner, including clear and well written progress notes
• Provides information to participants about maternal and infant health, parenting, attachment, home safety, infant behavior and other related topics using a participant and family centered approach.
• Provide linkage and referrals to participants and their families in accordance with appropriate level of service; ensure all linkages and referrals are completed.
• Coordinate support services, including but not limited to SUD treatment, home visitation and linking participants to auxiliary services and assisting participants and their families with accessing appropriate resources.
• Coordinates support services for participants through participation in case conference and other related meetings with partner programs and agencies.
• Coordinate and maintain appropriate service provision with referral source, i.e. Department of Children and Family Services or Community Agencies.
• Collect required data and enter into an electronic database including updated community resources, participant information, participant contact, and generate reports.
• Provide monthly reports to the program manager.
• Respond to requests for information in a timely manner.
• Maintain positive working relationships with local linkage and referral agencies.
• Maintain a working knowledge of existing community programs and resources, the services provided and eligibility requirements.
• Maintain caseload documentation in compliance with all agency policies and procedures as well as federal, state, county and local regulations.
• Attends and participates in staff meetings, hospital meetings, grant meetings, supervision, and training as required.
• Assist with the coordination of program events and activities
Benefits and Perks: Supportive, fun and friendly team environment!
- Competitive Wages and room for growth
- Vacation and sick leave
- Employer paid medical insurance for employee and family
- Employer paid dental, vision and life insurance
- Chiropractic services
- Retirement 403b plan and supplemental insurance benefits
- 17 paid holidays, effective upon hire
- Paid birthday holiday, effective upon hire
- Paid anniversary day off of 1-5 days per year depending on years of service
- Anniversary bonus after 5 years of service
- Winter break
- Pet Insurance
- BBS supervision, on-going clinical training and CEUs available
- Employee referral bonus
- Employee Assistance Program
- Employee discount programs to theme parks, movies, hotels and car rentals
- Paid educational leave
- Paid drive time and mileage reimbursement
- Eligible for Federal Student Loan Forgiveness
- Employee Recognition
