Remote Supports Professional (On-Site Position)

Job Details

Job Location

Springfield, MO

Salary Range

$22.50

Description

Positions starting at $22.50 per hour!

Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!

Bring Your Experience to The Arc! Experience-based wages are available for those whose background is above and beyond the position's requirements.

What is this job all about?

This is a human services position providing desired and necessary supports to persons with disabilities, via remote supports, so that they may achieve the highest level of independent living possible within their community and reduce dependence on in-home staffing.

This position’s workstation is physically located at an Arc administrative office with the potential to work at the residences of persons served in the event physical assistance is required.

If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits.

What will my day-to-day responsibilities look like?

A Remote Support Professional employee is both a mentor and a coach. In this position you will be working hands on with our clients to provide guidance and suggestions to empower their learning. You will do this by:

Observing and reporting information concerning the physical, mental, and behavioral condition of the persons served and for assisting in the maintenance of necessary records and reports to document these observations. Supervision and direction are received from the Program Supervisor and/or other staff members who review work through reports and direct observations.

What do I need to be successful in this position?

Be a minimum of eighteen years of age
Possession of a diploma from an accredited High School or the equivalent.
Must have at least 1 year previous experience working with individuals with developmental disabilities.
Ability to adequately utilize technological devices necessary for remote supports or other assistive technology devices.
Please see the full job description for complete list of duties and requirements.

Here’s a little more:

Excellent opportunities for growth and promotion within the organization.
Setup for success with paid initial and ongoing training certifications and Professional Development Opportunities (CPR/ First Aid, MANDT verbal and physical de-escalation, Paraclete, Level One Med Aide, etc.) - Requires weekday, daytime availability for at least the first 1-2 weeks to complete necessary trainings for position.
Typical shifts are 8 hours on either days, evenings, or overnights with primary openings for evenings/weekends.
Potential for annual wage increases.
Retirement Plan – Match up to 4% after one year.

If you are passionate about making a meaningful difference in individual's lives, click on the link and apply now to join our team!

Looking for more information?

Give us a call at 417-771-3700
- Ask for the Talent Acquisition Team
Send us an Email at Jobs@thearcoftheozarks.org
- Don't forget to include your name and the position/location you are interested in.
Checkout some videos about our organization and the individuals we support here
- https://www.youtube.com/@thearcoftheozarks-springfield/videos
Checkout our website and social media here:

Qualifications

REMOTE SUPPORTS PROFESSIONAL

Definition

An employee in this class provides remote supports for activities of daily living and monitors the electronic remote supports system should the individual need assistance, have questions, or require emergency services. This position’s workstation is physically located at an Arc administrative office with the potential to work at the residences of persons served in the event physical assistance is required.

Work involves responsibility for observing and reporting information concerning the physical, mental, and behavioral condition of the persons served and for assisting in the maintenance of necessary records and reports to document these observations. Supervision and direction are received from the Program Supervisor and/or other staff members who review work through reports and direct observations.

Essential Job Functions
*Mission and Core Values*	Serves as an ambassador of the mission and purpose of The Arc of the Ozarks
*Care and Support of Individuals*	Provides passive remote support for up to 16 individuals at a time.
	Provides general protective oversight through remote support by monitoring system and sensor alerts.
	Responds to requests for contact through the electronic remote supports system. Clearly and appropriately communicates with persons served. Must be able to respond to some requests in person within established guidelines.
	Provides 1-1 remote support coaching, upon request or as directed by the individual’s support plan.
	Takes appropriate action in case of fire and/or disaster. Encourages the development and maintenance of a safe environment for persons served in a residential setting including developing plans for evacuation assistance in case of emergency, using the on-call phone; and training in securing emergency services such as the police, the fire department, and an ambulance.
*Documentation and Quality Supports*	Completes appropriate documentation for remote supports system events, general communication and/or other required documentation within established guidelines.
*Documentation and Quality Supports*	Observes, reports, and assists in recording changes in the physical, emotional, behavioral status of persons served and documents progress on the outcomes listed in personal plans.
*Mentoring and Communication*	Communicates timely with the appropriate supervisory staff in the event of crisis or medical emergency.
*Mentoring and Communication*	Assists in the orientation of new employees.

Required Knowledge, Skills, and Abilities

Ability to adequately utilize technological devices necessary for remote supports or other assistive technology devices.
Ability to exercise good judgement and discretion.
Ability to work varied and flexible hours, accept and adapt to changes in assignments, methods, policies, etc.
Ability to work in various locations during a particular shift.
Ability to work with and respect persons with disabilities and advocate for their rights.
Ability to learn and apply crisis intervention and behavior support techniques.
Ability to administer oral, rectal, vaginal, optic, ophthalmic, nasal, topical medications and insulin injections after certification by The Arc of the Ozarks and Missouri State officials.
Ability to teach basic skills and model adaptive behaviors at home and in the community.
Ability to maintain a safe, clean and agreeable environment for the persons served.
Ability to accurately report and record observations.
Ability to communicate effectively in oral and written form.
Ability to stand, stoop, lift up to 50 lbs, and pull and push items.
Ability to pass with satisfactory performance CPR, First Aid, and Behavior Intervention training.
Ability to maintain a record of punctuality and attendance.
A licensed and insured driver, with ability to obtain a Missouri Class E driver license

Minimum Experience and Training Qualifications

Be a minimum of eighteen years of age and possession of a diploma from an accredited High School or the equivalent.

Must have at least 1year previous experience working with individuals with developmental disabilities.

Traits and Characteristics Desired

The Remote Support Professional will be a person who is passionate about working with individuals with disabilities and increasing their independence as a valued member of the community. A sincere dedication to the mission and the people served by The Arc of the Ozarks is crucial.

The Remote Support Professional must be able to work independently while ensuring appropriate supports are given to multiple clients via a remote monitoring system.

The Remote Support Professional should be open to feedback, possess a growth mindset, and a willingness to adjust services based on client needs.

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Remote Supports Professional (On-Site Position)

Job Details

Description

Qualifications

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