Assistant Manager of Crowhaven

Job Details

Job Location

Springfield, MO

Salary Range

$20.00

Description

Positions starting at $20.00 per hour!

Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!

Bring Your Experience to The Arc! Experience-based wages are available for those whose background is above and beyond the position's requirements.

What is this job all about?

The Arc of the Ozarks is seeking an enthusiastic Assistant Apartment Manager to join our team at Crowhaven Apartments, a Section 8 HUD apartment complex, located in Nixa, MO. This apartment complex dedicated to fostering independence and community inclusion for individuals with disabilities.

In this dynamic role, you’ll assist in the on-site management and supervision of the apartments, supporting the Apartment Manager in day-to-day operations. Your focus will be on enhancing residents’ self-help skills, economic self-sufficiency, socialization, transportation, and overall well-being to maximize their independence and quality of life.

We’re looking for someone who is committed to community inclusion and able to exercise independent judgment while working under the guidance of the Apartment Manager. If you're ready to help individuals thrive in a supportive and empowering environment, we want you on our team!

If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits.

What will my day-to-day responsibilities look like?

An Assistant Apartment Manager is both a mentor and a coach. In this position you will be working hands on with our clients to provide guidance and suggestions to empower their learning. You will do this by:

On-Site Management & Inspections: Assist in managing Crowhaven Apartments, conducting frequent checks, completing apartment inspections, and ensuring safety protocols are followed.
Community Inclusion & Tenant Support: Plan and oversee community activities, support tenants’ individualized plans, assist with healthcare appointments, and provide necessary observations.
Inventory & Facilities Management: Maintain inventory, manage donations, oversee general upkeep of the facility, and submit maintenance requests.
Coordination & Communication: Participate in meetings (Board of Directors, tenant, and activity committees), communicate updates with agencies, and assist with financial coordination.
Collaboration & Fundraising: Work with service providers, support fundraising efforts, and collaborate with The Arc’s departments to enhance community integration activities.

Join us in creating a positive, supportive environment for tenants while making a real difference!

What do I need to be successful in this position?

Sound Judgment & Discretion: Exercise good judgment and discretion in all interactions.
Respect for Human Rights: Act in accordance with human rights principles, ensuring dignity for all individuals, including those with developmental disabilities.
Flexibility & Adaptability: Ability to work varied hours, adjust to changing schedules, and adapt to new assignments and policies.
Behavior Support & De-escalation Knowledge: Familiarity with Positive Behavior Supports and de-escalation techniques.
Management & Supervision Skills: Understand the principles of management and supervision, and effectively manage facilities with the Apartment Manager.
Experience in Human Services: At least one year of experience providing direct assistance in the care and habilitation of individuals, especially those with developmental disabilities, is strongly preferred.
Community Inclusion Expertise: Ability to implement and supervise community inclusion programs focused on improving self-help skills, socialization, and personal health.
Effective Reporting & Analysis: Ability to collect, analyze, and report observations accurately to support tenant decision-making.
Strong Communication Skills: Effective verbal and written communication skills to interact with tenants, staff, and other stakeholders.
Physical Ability: Ability to stand, stoop, bend, and lift up to 50 pounds.
Relationship-Building: Establish and maintain strong, positive relationships with tenants, staff, and other agency personnel.
Education: Diploma from an accredited high school or equivalent is required.

Ready to make a meaningful impact in the lives of others? Join us in a role where you can truly make a difference!

Here’s a little more:

Excellent opportunities for growth and promotion within the organization.
Setup for success with paid initial and ongoing training certifications and Professional Development Opportunities (CPR/ First Aid, MANDT verbal and physical de-escalation, Paraclete, Level One Med Aide, etc.)
Potential for annual wage increases.
Retirement Plan – Match up to 4% after one year.

If you are passionate about making a meaningful difference in individual's lives, click on the link and apply now to join our team!

Looking for more information?

Give us a call at 417-771-3700
- Ask for the Talent Acquisition Team
Send us an Email at Jobs@thearcoftheozarks.org
- Don't forget to include your name and the position/location you are interested in.
Checkout some videos about our organization and the individuals we support here
- https://www.youtube.com/@thearcoftheozarks-springfield/videos
Checkout our website and social media here:

Qualifications

ASSISTANT CROWHAVEN APARTMENT MANAGER

Definition

The Assistant Apartment Manager is responsible for assisting in the on-site management and supervision of the Crowhaven Apartments, a Section 8 HUD complex serving persons with developmental disabilities, in accordance with the management agreement between the Crowhaven Apartments, Inc. and the Arc of the Ozarks.

An employee in this position is responsible for being on-site during scheduled hours in day-to-day management at the Crowhaven Apartments. The employee assists the Apartment Manager in implementing and coordinating all activities with a focus on community inclusion. Other duties include assisting in improving self-help skills, economic self-sufficiency, socialization, communication, personal health, and other skills leading toward increased independence and maximizing one’s personal choice and quality of life.

The Assistant Manager is supervised by the Apartment Manager or other professional staff member; however, the employee is expected to exercise independent judgment and initiative within the limit of established policies and procedures.

Essential Job Functions
*Mission and Core Values*	Serves as an ambassador of the mission and purpose of The Arc of the Ozarks
*Mission and Core Values*	Attend at least two Arc-sponsored events such as fundraisers or networking events.
*Program Oversight, Design and Development*	Assists the Apartment Manager in the management and supervision of the Crowhaven Apartments; makes frequent checks in assigned areas. The Assistant Manager is responsible for completing apartment inspections during tenancy, as well as after a tenant has moved out in preparation for another tenant. Responsibilities also include conducting regular safety checks and emergency/disaster drills.
	Implements, conducts and supervises planned community inclusion activities, monitors participation and progress of tenants; and prepares necessary reports, records and supervises these functions.
	Reviews individualized support plans of tenants who have established plans and targeted case management; contributes observations to support team and/or Apartment Manager for program planning.
	Assist apartment manager in transporting tenants to healthcare appointments and contributing observations of physical and mental health to health providers and support teams.
	Assists the Apartment Manager in maintaining an inventory of supplies and equipment. The Assistant Manager will assist in organizing donations, including those made by local food pantries and other entities that donate both food and supplies.
	Assists in organizing and actively participating in necessary meetings such as Crowhaven Board of Directors meetings, monthly tenant meetings, Tenant Activity Committee (TAC) meetings, etc.
*Quality Assurance and Compliance*	Takes appropriate action and reports violations of rules, as well as complaints from tenants or support team, to Apartment Manager or appropriate professional staff member.
	Communicates updates and necessary information from all agencies associated with Crowhaven Apartments. This could include The Arc of the Ozarks, HUD, Medicaid, etc.
	Assists the Apartment Manager in ensuring that accounting practices are maintained according to agency policy. This includes submitting receipts and making appropriate requests for funds, as needed. This requires participation with both The Arc of the Ozarks Accounting Department and the Crowhaven Board of Directors.
	Provides transportation in efforts with Apartment Manager while on duty to tenants per the Crowhaven Handbook.
	Assists the Apartment Manager in maintaining the facility. This includes general upkeep of the Commons area, shed, hallways, and grounds. The Assistant Manager is responsible for placing maintenance requests independently, as needed.
	Cooperates with other service providers in ensuring sufficient and appropriate services for each tenant. The Assistant Manager will assist the Apartment Manager in attending and participating quarterly and annual review meetings with support teams, Vocational Rehabilitation meetings as requested, etc.
	Assists in organizing and implementing fundraisers to support community integration activities and other needs. This includes working alongside The Arc of the Ozarks Development Department, The Arc of the Ozarks Accounting Department, and the Crowhaven Board of Directors.

Required Knowledge, Skills, and Abilities

Ability to exercise good judgment and discretion.

Ability to act within the bounds of human rights and dignity of all peoples, including individuals with developmental disabilities.

Ability to work varied and flexible hours, accept and adapt to changes in assignments, methods, policies, etc. Understanding that schedules can vary significantly and in short periods of time.

Knowledge of basic Positive Behavior Supports and de-escalation techniques.

Knowledge of the principles of management and supervision of personnel.

Ability to manage facilities effectively alongside the Apartment Manager or other professional staff member.

Ability to implement and supervise individual community inclusion programs designed to improve each person’s self-help skills, economic self-sufficiency, socialization, and personal health. Ability to accurately report and record observations.

Ability to collect and analyze information in supporting tenant’s to make decisions concerning treatment.

Ability to understand and follow oral and written directions.

Ability to communicate effectively, both orally and in writing.

Ability to establish and maintain effective working relationships with tenants, subordinates, and other agency staff.

Ability to stand, stoop, bend, and lift 50 pounds

Minimum Experience and Training Qualifications

Diploma from an accredited high school or equivalent.

One year’s experience providing direct assistance in the care, treatment and habilitation in the human service field preferred.

Experience in the providing assistance in the care, treatment and habilitation to individuals who have developmental disabilities is strongly preferred.

Traits and Characteristics Desired

The Assistant Manager will be a person who is passionate about working with individuals with disabilities and increasing their independence as a valued member of the community. A sincere dedication to the mission and the people served by The Arc of the Ozarks is crucial.

The Assistant Manager should have outstanding critical thinking skills and effective communication qualities as demonstrated by success in prior experience in a human service position or leadership role.

Must have the capacity to cultivate and maximize individual and team relationships. Strong interpersonal skills and the ability to build authentic relationships with clients, guardians, staff, and all internal and external stakeholders is valued.

The Assistant Manager must demonstrate the ability to establish rapport, effectively communicates, and cultivates a positive work culture with not only their team, but staff from other departments, guardians, individuals served, internal and external stakeholders.

Demonstrates empathy and compassion, effective conflict resolution, exceptional communication and follow-up skills.

The Assistant Manager must be adaptable and able to work successfully in a fast-paced environment with a strong work ethic. They are able to delegate effectively and demonstrate solid time management skills.

The Assistant Manager should be open to feedback, possess a growth mindset, and a willingness for learning opportunities in order to better themselves and The Arc of the Ozarks.

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Assistant Manager of Crowhaven

Job Details

Description

Qualifications

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