Training Specialist 2
Â
Definition
Â
This position is responsible for assisting with all aspects of training new and current employees of The Arc of the Ozarks Kansas City Division, St. Charles Division and other designated areas. This position is based out of Kansas City, Mo with monthly travel to the St. Charles Division. This employee is expected to work closely with the Assistant Director of Training, Director of Training,  Management Personnel from the Kansas City and St. Charles Divisions, and other professionals to ensure accurate information is maintained in the system and agency staff are properly trained and supported.Â
Â
General supervision is received from the Assistant Director of Training, however, the employee is expected to work closely with the Director of Kansas City and Director of St. Charles. The employee is expected to exercise independent judgment and initiative within the limits of established guidelines and procedures. This is an hourly, non-exempt position.
Â
Essential Job Functions
Â
- Conduct training classes for new and current employees including but not limited new hire orientation, Mandt, Advanced Mandt, Mandt Shield and Pad, CPR/First Aid, Abuse & Neglect, Therap, and other relevant trainings.
Â
- Provides onsite training support for Kansas City, St. Charles, and other designated Arc Divisions.
Â
- Provides clerical support to the training department in the form of updating training database, data entry of forms, and other relevant systems.
Â
- Runs regular and frequent audits of courses and checkpoints in LMS system that are overdue and/or coming due and sends reports to management staff.
Â
- Auditing instructors for training classes in Kansas City and St. Charles to ensure quality standards and to ensure continuity of content. Provides appropriate feedback to instructors encourages development.
Â
- Ensures documentation training for direct support professionals is revised and updated as needed.
Â
- Content development for new and current training courses.
Â
- Provides support for direct support professionals who need additional training.
Â
- Â Ensures the necessary training materials are available for training classes
Â
Â
Â
- Maintains confidentiality of all client, program, and agency information and, if necessary, discusses such information privately with appropriate personnel.
Â
- Completes other assignments as requested within established time frames.
Â
Required Knowledge, Skills, and Abilities
Â
Ability to exercise good judgment and discretion.
Â
Ability to effectively communicate and facilitate in person trainings.
Â
Ability to push, pull, bend, squat, lift and otherwise meet the requirements to become a certified instructor in the designated training courses.
Â
Ability to work with and respect persons with disabilities.
Â
Ability to work varied and flexible hours, and to accept and adapt to changes in assignments,
Â
Ability to operate general office equipment
Â
Extensive knowledge of computers: Windows, Microsoft Word, Excel, and other software
Â
Ability to file and scan records accurately
Â
Prompt arrival and regular attendance at work
Â
Professional appearance: grooming and dress consistent with desired high corporate image
Â
Pleasant and cooperative attitude with co-workers
Â
Good organization skills
Â
Ability to follow through on work assignments
Â
Flexibility and diversity
Â
Licensed and insured driver with regular travel in the state of Missouri for business purposes.
Â
Minimum Experience and Training Qualifications
Â
Be a minimum of eighteen years of age, possession of a diploma from an accredited high school or equivalent. Bachelors degree in the field of human services or business is preferred. Must have basic computer knowledge. At least one year clerical experience is preferred. Previous experience in a training capacity is preferred.