Transform Lives - Lead Change - Join Project Hospitality
Are you passionate about addressing homelessness through innovative programming, team leadership and trauma-informed care? Project Hospitality is seeking a dynamic Senior Program Director of Homeless Services Drop-In Center to join our Team. In this impactful, high-visibility role, you’ll drive transformational change across our drop-in shelter, respite bed program and Special Cares program supporting adults experiencing homelessness as well as the factors which keep them homeless. This role offers the chance to leave a lasting impact on the lives of individuals by helping them find stability, dignity and hope when they need it most.
We’re looking for someone who can:
- Champion person-centered, evidence-based practices that promote equity and dignity
- Lead dedicated staff members making a difference in the lives of the vulnerable
- Promote sound clinical programming and practice through the implementation of best practices and various models researched as useful and effective with homeless, substance abuse and/or mentally ill persons
- Receive robust support for your professional growth, wellness, and career advancement
- Manage the day-to-day needs of clients, as well as the physical facility
- Create a sense of a caring community within the Drop-In Center and demonstrate knowledge about how to maintain safe conditions inside and outside the facility
What we’ll expect you to do:
- Implement Project Hospitality’s policies, procedures and philosophies as they relate to homeless adult service delivery within the Drop-In Center
- Ensure delivery of high-quality, trauma-informed, housing-first, and harm-reduction services
- Oversee daily program operations, compliance, and continual quality improvement
- Collaborate widely to develop and improve policies, budgets, and innovative funding proposals
- Mentor managers and empower diverse teams through training, coaching, and promoting an inclusive culture
- Routinely intervene and provide staff supervision and oversight as client crises and emergencies within the Drop-In Center are dealt with
- When necessary, perform mental status exams, whenever the psychiatrist is not on-site, to ascertain any suicidal or homicidal thinking
- Respond expeditiously to medical emergencies in directing staff toward immediate intervention
- Be responsible for direct contact with DHS and DOHMH and be responsible for data analysis and all reporting in a timely manner
- Ensure that staff meetings are held as needed and minutes kept which reflect discussions and decisions reached
- Demonstrate knowledge of the needs of the Drop-In Center during budget preparation and then comply with the program budget as approved, continuously monitoring all expenses and revenues
- Participate in both internal and external professional activities which further the goals of the program and the field of homeless services
Additional Benefits you’ll receive:
- Generous PTO starting at 4 weeks Vacation plus paid Holidays, NYS Paid Sick Time and Personal Days
- 403 B; with annual discretionary agency-funded bonus
- Medical Benefits (Dental, Vision, General Health, Behavioral Health, FSA: Health, Dependent care, and Transit)
- Access to unique membership-based training and continuing education credits.
- Tuition reimbursement
- Employee Assistance (EAP)
- Voluntary Life insurance (Agency and Employee sponsored), Short Term and Long Term Disability
Are YOU Ready to Join a Mission-Driven Team?
