Primary purpose and function of position:
Responsible for reviewing and processing accounts receivable and accounts payable transactions, maintaining accurate financial records, onboarding new customers/vendors, assisting with payroll and providing efficient and professional service to internal and external customers.
Principal Duties and Responsibilities:
- Reconcile and record incoming payments, ensuring timely and accurate account reconciliation
- Investigate and resolve billing discrepancies, short payments or customer disputes with the sales and operations teams
- Reconcile the daily activity to the accounts receivable aging report and general ledger
- Review and process credit memos
- Complete chain account payment process daily
- Respond to incoming inquiries regarding billing, payment status and discrepancies ensuring professional and timely resolution
- Onboard new customers and establish payment terms
- Evaluate customer credit requests and limits daily
- Review of the accounts receivable aging report
- Proactively follow up on past due accounts, resolving payment issues through communication with customers and internal departments
- Report delinquent accounts to the Division of Alcohol and Tobacco Control
- Communicate customer delinquencies with the sales and operations department
- Assist with processing payroll
- Enter invoices into the accounts payables system, including assigning appropriate general ledger codes
- Process check requests and invoices ensuring all appropriate documentation and approvals have been received
- All other duties as assigned for cross-training purposes
