Golden State Dermatology (GSD) is a physician-led and owned dermatology group rapidly expanding across California, with over 40 locations. GSD is leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.
This Regional Director role oversees operations across multiple practice locations in the growing Sacramento region. This leadership role is ideal for a dynamic healthcare operations professional with a passion for driving clinical excellence, team development, and organizational growth. This role will be responsible for the following among others:
- Accountable for the administrative leadership of the region and champions company-wide operational initiatives.
- Directs daily operations of clinics by translating business vision and strategy into clear operational goals, objectives, workflows, and implementation plans.
- Works closely with the Senior Leadership Team, the Physician Leads, and Office Managers.
- Responsible for efficiently and profitably delivering high-quality care with the expectation of growing care and margin year after year.
- Coaches, mentors, and motivates direct reports and the management team to achieve the goals of the organization.
- Demonstrates leadership by practicing and promoting standard work (e.g, manager checklist, front desk checklist, back office checklist); champions new ideas that contribute to clinical and organizational excellence.
- Holds staff accountable for meeting goals, objectives, and other assigned commitments.
- Develop and leads enterprise-wide functions or service lines (e.g., eligibility, call center, medical records).
- Acts as liaison between the operational team and providers.
- Ensures staff are informed of department issues, facility issues, and company news and updates.
- Communicates the “why” of change and helps others find meaning; enables engagement and empowerment of staff. Encourages free flow of ideas, information, and dialogue. Develops standardized, centralized infrastructure and data-driven standard operations.
- Ensures appropriate linkages between operations, clinical outcomes, and customer service to patients and referring physicians.
- Utilizes the many reports / analytics available to monitors and drive continuous performance improvement in each clinic.
- Utilizes daily management system to establish key measurements for each department; sets standards and develops goals to continuously meet or exceed standards.
Preferred Qualifications:
- Experience in clinical office-based operations in a management role. Preference will be given to those with Dermatology experience
- Strong quantitative skills in budgeting, financial management, and decision-making management through metrics
- Comfortable in a dynamic, high-growth environment
- Ability to execute to improve performance
- Collaborative with the ability to work well with people from all areas of the organization
- College degree preferred
- Ability to travel between locationson a weekly basis; this role is primarily working in the clinics.
GSD strongly encourages employees to receive the COVID-19 primary series vaccination.
Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their employees’ eligibility to work in the United States. It does this by comparing information from an employee’s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).
Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
