Relationship Builder - Teller (South Kansas City Branch)

Mazuma is a local, award-winning Credit Union that has been in business since 1948.  Our purpose is to make Kansas City a better place to live, work and bank! Our philosophy is to treat our members and team members like family.  We value diversity, positivity, creativity, and teamwork; and we believe our culture exhibits just that.  It looks something like this:

• Our team members have positive, fun attitudes
• We are big fans of both team and self-development
• We promote learning and growth
• We appreciate progressive mindsets and creative thinking

Besides that, here’s what else keeps team members here:

• Up to 27 days off a year!!
• 10 paid Holidays
• Mental Health Day
• Anniversary Day
• Monday-Friday schedule with alternating half-days on Saturday
• All days! No night shifts here!
• PTO starting on the first day
• 40 hours paid volunteer time
• Traditional & Roth 401K with 5% match
• All major benefits effective 1^st of the month following first day with wellness discounts
• Free Vision insurance
• Free gym at our Headquarter location in Overland Park, available to all team members
• Company paid life insurance, short term, and long-term disability
• Employee Assistance Program
• Annual Bonus program
• Team Member Account & Loan discounts
• We love to smile, which is why it’s in our logo 
   

About the role:

The Relationship Builder – Teller is a unique title for a unique credit union.  Our Relationship Builder- Tellers are front-line representatives of the member experience who find the quick and simple solutions to everyday member needs and refer members to the proper advisor for needs that go beyond the teller line.  Not only this, but our Relationship Builders-Tellers also use their exceptional people skills to initiate, retain, and develop relationships with members, making them feel valued and appreciated. That’s why we call them Relationship Builders and not just Tellers.  

What you’ll do as the Relationship Builder – Teller:

• Deliver an amazing experience to our members, both in branch and drive-thru
• Balance vault cash, drawers, cash recycling, and cash disbursement machines
• Assist members with daily account transactions, including cash and check deposits, cash withdrawals, transfers, bill payments, and bond processing
• Understand and explain account activity and fees to members
• Make necessary product referrals, and refer members to appropriate advisors for advanced account needs
• Be awesome

To be successful as the Relationship Builder – Teller we are looking for someone with:

• 1 year of related experience: customer service, hospitality, finance, or cash handling

Other Skills:

• Well-organized, good mathematical ability
• Must be able to stand for up to 8 hours
• Proficient knowledge of Windows and Microsoft Office software (Outlook, Word, and Excel)
• Ability to multi-task

Education/Certifications/Licenses:

• Minimum of High School Diploma, or equivalent

Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Mazuma participates in eVerify.