Childcare Administrator Manager - Haverhill YMCA

Childcare Administrative Manager – Haverhill, Amesbury & Georgetown YMCA Locations
Supporting Early Learning & School Age Programs

Are you organized, detail-oriented, and passionate about supporting programs that help children learn, grow, and thrive? The YMCA of the North Shore is seeking a Childcare Administrative Manager to provide vital administrative support to our Early Learning and School Age programs across our Haverhill, Amesbury, and Georgetown locations.

In this role, you’ll help ensure smooth operations, excellent communication, and a welcoming experience for families while upholding our core values of Caring, Honesty, Respect, and Responsibility.

What You’ll Do:

• Support Families & Staff: Communicate effectively with parents, staff, and community partners, providing accurate and timely information.
• Manage Administrative Tasks: Maintain enrollment files, records, and documentation to meet licensing and program standards.
• Ensure Smooth Operations: Oversee registration, waitlists, and program scheduling while assisting with supply orders and inventory.
• Deliver Excellent Customer Service: Create a positive, inclusive, and supportive environment for families.
• Uphold Confidentiality & Professionalism: Handle sensitive information with discretion and integrity.
• Collaborate & Problem-Solve: Work closely with program directors and site teams to address challenges and ensure high-quality childcare experiences.

What We’re Looking For:

• Strong organizational and communication skills.

• Dependability and attention to detail.

• Experience in an administrative or childcare setting preferred.

• Ability to multitask and adapt in a dynamic environment.

• Commitment to the YMCA’s mission and core values.

Why Work at the Y:

• Free YMCA membership + program discounts
• Paid training and professional development
• Advancement opportunities within our seven YMCA locations
• Retirement plan with a 12% company contribution (once vested, no match required)
• Supportive, mission-driven work environment

At the Y, your work makes a difference — supporting the families, children, and communities we serve every day.

Apply today and help us strengthen our communities through quality childcare!

QUALIFICATIONS:

• Associate's degree in business or a related field, or equivalent experience.

• Proficient with personal computers and standard business software.

• Bilingual candidates are highly encouraged to apply.

REQUIREMENTS:

• Must maintain current CPR and First Aid certifications.

• Must comply with the Massachusetts Department of Early Education and Care (EEC) regulations regarding professional development and training.

• Must complete all required trainings, certifications, and program orientation in accordance with EEC regulations and the YMCA of the North Shore Training Plan.

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.