Medicaid Enrollment Specialist

Make a Difference as a Medicaid Enrollment Specialist with ReDiscover

Join ReDiscover’s Behavioral Health Urgent Care and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About the Urgent Care Program

The Behavioral Health Urgent Care Clinic (BHUCC) is the first program of it's kind in the Kansas City area that provides the community immediate, same-day access to psychiatric medication for mental health and substance use needs. Through a multi-disciplinary approach, the BHUCC team provides care to clients every day of the week, including evenings, weekends and holidays to meet the client's and community's needs.

What You’ll Do

• Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
• Facilitate each client’s application for Medicaid.
• Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
• Help remove barriers for clients, which may include helping clients participate in community or social service programs and referring clients to educational or working programs.
• Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
• Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
• Assist clients and families in completing Medicaid applications and related documentation.
• Verify insurance coverage and eligibility status for behavioral health services.
• Educate clients on Medicaid benefits, requirements, and processes.
• Collaborate with clinical and administrative staff to ensure seamless access to services.
• Serve as a resource for staff and clients regarding Medicaid and other coverage options.

Requirements of the Position

• 4 year degree or 4 years of equivalent experience in lieu of degree.
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours.
• Availability to work 40 hours per week Monday - Friday 11:00am-7:30pm
• At least two (2) years clinical experience in a direct service in a mental health setting preferred.
• Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
• Previous experience with working to help individuals with Medicaid is highly preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs.

Grow With Us

We’re committed to your professional development and will support your growth as a Medicaid Enrollment Specialist through training, collaboration, and meaningful work.

Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.