Location: Norman / Oklahoma City metro preferred. Remote possible for the right candidate
Type: Full time
About XCEL & Integrity Assessment Group
XCEL & Integrity Assessment Group are fast-growing NDT and maintenance and reliability companies known for innovative inspections and dependable service offerings. We support a largely remote workforce and multiple operating locations.
Roles and responsibilities
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Provide Tier 1 and Tier 2 support for a distributed team on Windows and macOS
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Administer Google Workspace and Microsoft 365, including user lifecycle, groups, permissions, and security settings
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Laptop management across the lifecycle: procurement, imaging, asset tracking, repairs, and replacements
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User creation for employees and contractors with correct roles and access; clean offboarding and access removals
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Software management: license inventory, deployments, updates, renewals, and compliance
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Own SharePoint Online and Google Drive governance, site structure, permissions, and migrations
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Build and maintain system integrations that reduce manual work using Apps Script, PowerShell, or no-code tools
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Handle onboarding and offboarding, device provisioning, and standard images
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Manage basic endpoint security, patching, and remote support tools
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IT training: create one-page guides, host short training sessions and office hours
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Maintain documentation and a searchable knowledge base
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Track tickets, SLAs, and simple KPIs in the help desk system
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Coordinate with vendors and escalate complex issues when needed
Why XCEL & IAG
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Real impact on a field-heavy, remote team that depends on reliable systems
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Growth company with integrations that create meaningful projects in identity, data governance, and workflow automation
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Modern stack across Google Workspace and Microsoft 365 with clear opportunities to standardize and improve
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Cross-functional exposure with Operations, Finance, HR, and field leadership
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Autonomy with support, clear priorities, and the tools to do the job right
