Position: Café & Concession Food Service Staff
Program Assignment: Abilis Cafés & Concessions
Schedule: The position of Food Service Staff is Per Diem, Part-Time. Shifts are scheduled Monday through Saturday or Sunday, hours may vary.
Supervisor: Director of Café & Concession Operations
Responsibilities:
- Communicating team member and customer feedback to Café Shift Manager.
- Operating the Point-of-Sale system with accuracy and proficiency; asking for assistance when needed, communicating any issues timely.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and communicating ordering of new stock as needed.
- Relaying customer feedback regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Preparing foods, such as sandwiches or baked goods, reheating food, brewing coffee and tea, and serving items to customers.
- Packaging food and beverages for sale, assisting team members to complete tasks.
- Selling food and beverage, highlighting the differences between items, and educating customers about brewing methods.
- Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
- Learning about beverage and food preparation methods, specialty items, and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Adhering to all food safety regulations and quality controls.
