Midwest Office Technology (MOT) is looking for an IT Support / Warehouse Associate for our Lenexa, KS branch to support our growing customer base. As an IT Support Associate, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your role will involve providing technical support and assistance across a range of IT issues, both remotely and on-site.
Key Responsibilities:
- Provide timely and effective technical support for computer hardware, software, and network issues.
- Troubleshoot and resolve connectivity issues, Office 365 mail problems, password issues, printing problems, and other IT-related challenges.
- Assist with the installation, configuration, and maintenance of IT systems, including servers, networking devices, and peripherals.
- Receive, inventory, and organize incoming IT equipment and supplies
- Prepare hardware for deployment including imaging, labeling, and staging
- Maintain a clean, organized warehouse and assist with shipping/receiving
- Support the team with special projects, office moves, or bulk hardware rollouts
***Compensation is determined based off experience***