Assistant Family Program Director

POSITION SUMMARY 
Join the YMCA, the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living, and social responsibility. We offer more than a job; we provide a career with purpose and the opportunity to make a lasting difference. We’re looking for an enthusiastic, innovative professional skilled in leadership, team building, and youth programming. The Assistant Program Director will play a key role in ensuring safe, engaging, and impactful youth programs at YMCA at Norton Commons and within our elementary school partnership.  The person in this role will assist alongside our Family Program Director to create, organize, market, deliver and manage all aspects of Kids Club offerings.
 

ESSENTIAL RESPONSIBILITIES: 

• Embody and advocate for the YMCA’s Mission, Values, and Voice.
• Uphold the YMCA’s commitment to customer service, participant-focused practices, and the YMCA Annual Campaign.
• Set and model exceptional standards for member service.
• Model safety and care expectations for infants, toddlers, and school-age children.
• Serve as the Leader in Kids Club approximately 25 hours per week working the front desk.
• Engage members directly through Kids Club and other programs, fostering a culture of connection and support.
• Assist in recruiting, interviewing, and training staff and volunteers 
• Communicate and enforce YMCA policies, with a focus on child safety.
• Manage staff schedules using scheduling software, ensuring coverage and availability in a timely manner
• Plan and lead weekly and monthly activities, games, and crafts.
• Serve as lead staff for Parents' Night Out (PNO), held twice a month, ensuring a fun and safe experience.
• Ensure Birthday Parties are adequately staffed and communicated to participants.
• Deliver the Safe-Sitter Community Babysitting Program monthly to support local youth in gaining valuable babysitting skills.
• Provide daily updates to the Family Program Director on staff development, supply needs, and member feedback.
• Assist in organizing monthly staff meetings.
• Take initiative to address and resolve member concerns to ensure safety and satisfaction in a timely manner.
• Assist in leading 40 part-time Kids Club staff.
• Build and maintain positive relationships with parents and community partners.
• Oversee youth and family programs to ensure a high-quality, engaging experience.
• Model strong character and core values within Kids Club.
   

EFFECT ON END RESULT: 

• High-quality programming in a healthy and safe environment
• Educational and social stimulation appropriate to the age and development of the children being served 
• Active parent participation
• Nurturing environment that parents want and all children deserve
• Inviting surroundings with an abundance of appropriate resources
• Fiscally sound programs which meet targeted enrollment and established budget guidelines
   

• Understand, articulate, demonstrate and promote the mission of the YMCA at all times
• Demonstrated skill in communication, decision making, multi-tasking, and leadership
• Excellent customer service, problem solving, interpersonal and organizational skills
• Innovative program development skills with a focus on meeting community needs and demands
• Previous program work experience preferred
• Must be able to work a flexible schedule including weekends and evenings

The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status.