IT Network Administrator

East Kentucky Network Appalachian Wireless

Job Description

Job Title: IT Network Administrator

Department: Information Technologies (IT)

Reports To: IT Manager

FLSA Status: Non-exempt

EEO-1: 04 Technicians

SUMMARY:

Provides and supports Information Systems within the organization, with an emphasis on IP Networks. Supports company IT policies, procedures and security measures.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Installs, configures, upgrades, and troubleshoots network elements such as switches, routers, and firewalls.
2. Installs, upgrades, configures and troubleshoots network elements associated with LTE and CDMA data and Voice/IMS networks, such as: HA/FA, PGW/SGW, Radius/Diameter AAA, HSS/MTAS, SMSC, Voicemail Platforms, SIM OTA and related nodes.
3. Designs and implements fail-over ready network services.
4. Designs, implements, and maintains VLANs and ACLs on company firewalls/routers.
5. Engineers advanced IP network (LAN and WAN) implementations utilizing such protocols as BGP, OSPF, VRRP, etc.
6. Designs, implements, and maintains site-to-site (IPSec) VPN connections with partners.
7. Provides 3rd tier data support for mobile stations, including assignment of Static IP Addresses.
8. Administers Servers that support network functions.
9. Maintains Network documentation and records.
10. Communicates regularly with partners and vendors regarding project implementations.
11. Remains current with regard to new technologies and applies this knowledge in the workplace where possible.
12. Provides Legal access to network related records when required via subpoena or other legal entities.
13. Provides on-call support as needed; participates in an on-call rotation on a regular basis.
14. Performs other duties as assigned.

EDUCATION and/or EXPERIENCE:

1. Position requires a Bachelors degree (B.A. or B.S.) from a four-year college or university;
2. Minimum 5 years experience; OR equivalent combination of education and experience.
3. Position requires solid knowledge of:
   1. Network structure and protocols.
   2. CDMA and LTE networks.
   3. Database concepts and administration
   4. AAA Protocols such as Radius and Diameter.
   5. Telephony Protocols such as SIP, SS7, SIGTRAN.
   6. Windows Server, Linux, SQL.
   7. Project Management and Organization.
4. IT Certifications such as Net+, CCNA, CCNP (and/or training toward the same) are preferred.

NICHE SKILLS:

Requires knowledge of advanced technical concepts such as modification of existing applications or customization of operating systems. Average recruitment period is up to 6 weeks with standard recruitment effort.

MENTAL EFFORT AND ANALYTICAL ABILITY:

Position requires a relatively high level of mental effort or analytical ability in order to find solutions to difficult human, technical or administrative problems.

VISUAL AND/OR PHYSICAL STRAIN:

Work regularly produces a high level of mental, visual and/or physical fatigue between 51% and 80% of work time.

CONTACTS WITH OTHERS:

This position frequently (21% to 50% of work time) requires contact with others within and/or outside the company. Important matters are discussed and/or decisions made. The overall success of the Company is likely to be influenced as a result of these contacts.

INDEPENDENT JUDGMENT AND CONSEQUENCE OF ERROR:

Work has not or cannot be standardized. Assignments are received in the form of results expected but incumbents have considerable freedom to decide on work priorities and procedures to be followed. Errors result in significant impact in terms of cost, time, money or public/employee good will, such as delays in important projects or schedules.

SUPERVISORY RESPONSIBILITIES:

Position has minimal or no responsibility for the work of others

WORK CONDITIONS:

Job is performed under good working conditions, almost completely absent of disagreeable elements. Associate is exposed to adverse or hazardous working conditions 5% or less of total work time.

PHYSICAL AND MENTAL ABILITIES REQUIRED TO PERFORM ESSENTIAL DUTIES:

Climb stairs and/or ladders

Lift boxes weighing approximately 1 to 100 pounds

Work under pressure in order to meet strict deadlines or respond to emergencies

Differentiate between colors

Communicate orally and in writing in an excellent manner

Operate general office equipment (i.e., fax machine, photocopier, computer printer) stationed between 3 and 4 feet high

Sit for long periods of time

Comprehend and apply complex information

Concentrate for prolonged periods of time

Maintain attendance according to company policy

Provide on-call services upon short notice

Work on elevated surfaces

This Job Description is to be used as a guide for accomplishing Company objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position.

East Kentucky Network, LLC is an equal opportunity employer. All qualified applicants shall receive consideration without regard to race, color, religion, sex, age forty (40) and over, disability, veteran status, national origin, or any other characteristic protected by law.