Required Education and/or Experience
- High School Diploma/G.E.D
- Must have a minimum of two years hotel front office experience and or one-year Concierge experience.
- Experience in a Forbes 4 Star / AAA 4 Diamond hotel preferred; casino environment a plus.
- Excellent organizational, communication and interpersonal skills.
- Possess friendly and outgoing personality, enjoys dealing with and will be willing to provide a memorable guest experience.
- Use of hotel software (PMS), Windows, XP, Excel, Word and other computer softwares.
Working Conditions/Physical Demands
To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment.
Typically the individual will be housed in a Hotel/Casino environment. The noise level in the work environment is usually moderate to high. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.