Utility Houseperson- F/T

Cleans and maintains hotel facilities including guest rooms using adequate equipment such as carpet extractors, floor machines and buffers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Provides excellent guest service
• Receives from Housekeeping Office the daily task sheet.
• Signs out and back in a two-way radio for communication in the hotel.
• Follows ACCRS outlined procedures in cleaning hallways, storage and public areas
• Uses cleaning supplies and equipment according to the established procedures so the
•  Housekeeping areas are disinfected.
• Cleans and maintains all hallways, stairwells, floor lobby areas, storage and elevator landing areas onassigned floors.
• General floor care as needed (i.e. strip, wax, mops, vacuuming, carpet extracting).
• Collects soiled linens in the linen chute. Makes sure that no foreign objects are mixed with the linen
• Takes linen from the laundry area to the assigned floors for distribution among room attendants.
• Turns in Lost and Found items left in public areas as outlined in the departmental procedures.
• Takes supplies from the general storage area to the linen closets on the floors.
• Moves and arranges hotel furniture
• Reports maintenance or equipment problems to the Housekeeping office or supervisor
• Reports missing or damaged items in the rooms or the public areas to the supervisor.
• Sweeps, scrubs, waxes and polishes floor.
• Performs deep cleaning of rugs, carpets, upholstered furniture, and draperies.
• Washes walls, ceiling, and woodworks, door panels, and sills.
• Empties trash receptacles from public areas.
• Cleans and removes debris from driveway and garage areas.
• Responsible for correcting all unacceptable job tasks not completed to standards.
• Responsible for the use of the keys signed out and to turn in all assigned keys at the end of the shift
• Handles guest requests in a timely manner.
• Handles soiled linen and trash according to standards.
• Assists in other areas of Housekeeping as necessary.

SUPERVISORY RESPONSIBILITIES

• None.

GAMING EXPERIENCE NOT REQUIRED

QUALIFICATION REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION and/or EXPERIENCE

• A minimum of 6 months of hotel houseperson experience or equivalent.
• Must be able to communicate in English.

WORKING CONDITIONS/PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Must be able to work in a smoke filled environment. Must be able to stand for extended periods of time.