Records Clerk

JOB DESCRIPTION SUMMARY

Under the general supervision of Trust Services management and direct supervision of the Residential Leasing Supervisor, process and analyze a wide variety of realty documents and transactions. Perform data entry, initial level transaction review, records clean-up, and prepare files for archiving.  Assist front office staff as needed with phones, greeting clients, and document intake.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Review documents and identify any defects.
• As applicable, notify clients of existing defects or correct existing defects.
• Create and maintain files in both hard copy and electronic formats.
• Perform extensive records research and document proof-reading.
• Create daily work reports and other data reports as needed.
• Maintain records in accordance with applicable regulations, policies and procedures.
• Data entry into a Federal system of record.
• Convert documents to formats for uploading into electronic system.

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required.  
• Minimum of one (1) year of administrative experience in a high paced office environment, preferably processing escrow, legal, or real estate transactions
• Must type a minimum of 55 wpm.
• Must be proficient in computer applications including Microsoft Office, Word, Access, Excel, and Outlook.
• Ability to prioritize and multi-task.
• Attention to detail, a must.
• Excellent organizational ability, including achieving project timelines.
• Excellent grammar and communication skills, a must.
• Must be able to work independently.
• Must work well under pressure and meet deadlines.
• Must comply with applicable training and security requirements.

PHYSICAL DEMANDS

To perform this job successfully, the individual must be able to stand, walk and use hands to type, reach, talk and hear and an ability to lift a minimum of 25 pounds. 

WORKING CONDITIONS

Typically, the individual will be housed in an office environment, but may occasionally be exposed to outside weather conditions. The noise level in the work environment is usually moderate. Travel associated with training will be required.