Proactive and detail-oriented individual specializing in customer engagement, to Marketing for PROvider custom dispensers and WPI and creating an effective digital presence for the company. This role is pivotal in supporting sales operations, coordinating marketing efforts, and ensuring seamless communication between internal teams and customers.
Essential Functions:
- Serve as a liaison for customers of our proprietary dispenser products.
- Request samples from production, some are custom builds and inspects sample before shipping
- Respond to customer inquiries regarding product specifications, lead times, order status, pricing, and availability.
- Perform renderings; place logo or artwork onto dispensers; return as individual images or in a presentation format
- Develop and coordinate digital marketing and other materials, including brochures, datasheets, case studies, and website content for the company.
- Help manage and update the company’s digital presence (website, LinkedIn, Facebook and email campaigns).
- Organizational assistance with trade shows, virtual demos, and industry-specific marketing initiatives.
- Assist in market research, competitive analysis, and identify new business opportunities.
- Support the sales team with targeted outreach campaigns and customer presentations.
- Assist production of building new SKU approval, artwork layout for approval and issuing new SKU information to internal production team
- Customer visits via travel or TEAMS to engage sale and dispenser options and functionality
- Ensure compliance with company procedures and quality standards.
- Other tasks as assigned.