- Lead and manage all supplier quality assurance activities within the supply chain, ensuring adherence to company and industry standards.
- Develop, implement, and monitor Supplier Quality Management systems, ensuring they are effective, compliant, and consistently applied across suppliers.
- Oversee supplier qualification, certification management, and validation processes, verifying accuracy, credibility, and robustness.
- Drive Supplier Quality Improvement Plans to achieve key metrics such as On-Time Delivery (OTD), escape reduction, nonconformance reduction, and cost savings.
- Provide input to procurement and operations for make/buy decisions based on supplier quality performance.
- Administer and support Supplier Corrective Action Requests (SCAR), coaching suppliers in problem-solving methodologies (e.g., 8D, Six Sigma), and ensuring timely closure of actions.
- Act as the primary point of contact for quality issues relating to suppliers, routinely reviewing nonconformances and quality trends to implement corrective and preventive actions.
- Facilitate and manage supply chain inspections and audits, ensuring contractual and regulatory compliance.
- Ensure clear communication of supply chain contractual quality requirements to suppliers and internal stakeholders.
- Maintain accurate supplier quality data, metrics, and reports to inform management decisions and continuous improvement initiatives.
- Lead supplier process improvement initiatives, encouraging innovation and efficiency.
- Develop, deploy, and track performance and process metrics to measure process efficiency and supplier performance, fostering accountability.
- Manage, mentor, and develop the Supplier Quality team, identifying skill gaps and implementing training and succession planning strategies.
- Ensure compliance with health, safety, legal, regulatory, and quality standards across all supplier quality activities.
- This job description is not all inclusive of all duties. Other duties may be assigned.
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