POSITION OVERVIEW

The Employee Benefits Specialist supports the Human Resources (HR) department in administering and managing comprehensive benefits and wellbeing programs. This role involves maintaining accurate benefits records, assisting employees with benefits-related inquiries, training employees, and ensuring compliance with company policies and applicable laws / regulations. This position performs additional routine tasks required to administer and execute HR services.

All employees and volunteers are expected to be sensitive to our clients’ cultural and socioeconomic characteristics, reflect Sunbeam Family Services core values and to perform at Sunbeam’s standards of excellence at all times.

ESSENTIAL FUNCTIONS

• Exemplify Sunbeam’s core values and perform work contributing to the mission of the agency.
• Administer employee benefit programs including dental, medical, vision, life insurance, long-term disability, retirement, and other benefit programs which may be added.
• Collaborate with benefits providers, carriers, and brokers to resolve issues and ensure smooth operations.
• Maintain accurate benefits records and documentation.
• Coordinate benefits enrollment and changes, ensuring timely and accurate processing.
• Prepare and distribute benefits communication materials to employees.
• Conduct training sessions with employees regarding benefits and wellbeing.
• Assist employees with benefit enrollment and inquiries.
• Administer and manage FMLA, Parental Leave, Paid Family & Medical Leave, and Extended Health Leave for employees.
• Coordinate with managers and employees to facilitate smooth transitions during leave of absence periods.
• Provide guidance and support to employees regarding FMLA leave, ensuring compliance with federal and state regulations.
• Manage workers’ compensation claims, ensuring all necessary documentation is collected and accurate.
• Coordinate with healthcare providers as needed to facilitate the return-to-work process for injured employees.
• Promote existing and recommend new programs / services to support employee overall wellbeing, including physical, mental, and financial health.
• Assist other HR team members as needed to facilitate a smooth new hire onboarding process to deliver an exceptional first-day experience for new Sunbeam staff.
• Maintain accurate and up-to-date HR information systems / data.
• Adhere to laws, rules and regulations as well as personal data privacy regulations
• Oversee maintenance of employee health records as required by law.
• Perform audits of HR files and records to ensure documents are completed and filed correctly.
• Assist in payroll preparation and processing by providing relevant data (i.e. employee benefits, deductions, etc.)
• Accurately submit department expenses and related receipts and invoices in a timely manner.
• Assist in the communication, interpretation, and upkeep of employee handbook and the HR handbook.
• Make recommendations for benefit improvements and/or enhancements.
• Conduct employee surveys and feedback sessions to assess satisfaction with benefits and wellbeing programs / services.
• Travel locally as required in the performance of responsibilities.
• Perform other appropriate and related responsibilities as assigned.

JOB QUALIFICATIONS

Minimally Required

Preferred

Education

Bachelor’s Degree

Bachelor’s degree in Human Resources, Business Administration, or related field required.

Experience

One (1) year of work experience administering employee benefit programs / services

2 – 5 years of work experience administering employee benefit programs / services

Experience administering benefits in Paycom

Skills

 Knowledge

Abilities

Knowledge and understanding of how to administer employee health benefits

Meticulous attention to detail

Strong communication, interpersonal relations, and facilitation skills

Intermediate knowledge of computer operations and applications and the ability to master other computer technology/software programs, as needed

Exercise sound independent judgment

Excellent organizational and time management skills

Process, protect and exercise discretion in handling confidential information and material.

Excellent command of English language and grammar, both verbal and written

Must work independently and collaboratively in a team environment

Sustained concentration to detail and accuracy, along with the ability to prioritize workload

Must be able to travel locally as required by the job

Valid Oklahoma driver’s license and state required vehicle insurance for any vehicle used in performance of job duties

Advanced knowledge and understanding of ACA, COBRA, FMLA, and Workers’ Compensation.

Advanced computer database and Microsoft Office software skills

Bilingual Spanish/English speaking ability to communicate accurately, verbally and in writing with Spanish-speaking individuals.

WORKING CONDITIONS

Physical Demands

While performing the duties of this job, the employee is required to frequently communicate with staff and others in the English language and must be able to exchange accurate information when doing so. Prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate each department at the organization’s facilities. Occasionally move about the office to access file cabinets, office equipment, attend meetings, etc. Must be able to operate and use office equipment, such as a computer, copier, and printer. Occasionally employee must be able to move needed materials weighing up to 20 pounds.

Work Environment

The employee will work in an office environment, may work in close quarters with other staff. The noise level in the work environment varies from quiet to moderate; frequent disruptions may occur.

Other

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. These statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel or candidate and may be subject to change at any time. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Sunbeam Family Services is an equal opportunity employer. We are committed to fairness and equality in employment practices for persons without regard to any characteristic protected by federal, state, or local laws.