SUMMARY OF POSITION:
The PACE Driver will provide transportation, delivery, and escort services for participants enrolled in the NEMS Program of All-Inclusive Care for the Elderly (PACE).
ESSENTIAL JOB FUNCTIONS:
- Safely and efficiently transports participants, medications, meals, medical supplies and equipment, laundry or other approved items between home and the PACE center, NEMS clinics, and other various medical locations per requests by the Interdisciplinary Team (IDT), in compliance with CA Department of Motor Vehicles, California Department of Health Care Services (DHCS), Centers for Medicare & Medicaid Services regulations, while adhering to scheduled routes and times corresponding to patients’ appointments.
- Safely assists participants in boarding and disembarking NEMS vehicles according to the IDT’s Care Plan and ensure use of safety belts, wheelchair tie-downs, and other equipment.
- Observes and promptly reports any safety or behavioral issues, assistance needs, or other factors affecting the quality, timeliness, and safety of passenger transport and material deliveries to the IDT.
- Maintain the vehicle’s First Aid Kit and Fire Extinguisher by replenishing supplies as used or replace before expiration.
- Ensure NEMS vehicles are operating in good mechanical condition with clean and presentable interiors and exteriors.
- Recognize and address vehicle malfunctions and safety risks, replenish fuel and other fluids as needed, and immediately report any vehicle problems, malfunctions, incidents, violations, collisions, or at-risk situations to the Supervisor.
- Establish positive rapport with participants, participants’ families, caregivers, and all members of the NEMS care team, including Transportation and network providers.
- Utilize Epic appropriately and efficiently, serve as a content and workflow expert for resolving issues and proposing solutions.
- Stay current with employment and job requirements by maintaining up-to-date, unexpired driver credentials, including external and State licensure.
- Maintain accurate daily records, vehicle maintenance logs, inspection reports, route details, and fuel records, and support vehicle maintenance appointments. Immediately reports any vehicle operating problems, malfunctions, or incidents.
- Participate in planning and revising daily transportation routes for improved NEMS Transportation efficiency as needed.
- Participates and attend IDT meeting when indicated.
- Promptly reports information about participants to the IDT, such as safety or behavioral issues, assistance needs, and/or other issues impacting the safe trans, or delivery services.
- Perform additional duties as assigned by the manager or supervisor.
